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Question: can't make iPhone 6 backup - error

Hello everyones, i need your help.

I trying to do iPhone 6 backup to external hard drive, but alway at the end ( maybe last 10%) computer shutdown with errors.

I think maybe have some problem with OS, then i just finished reinstalling system but still shutdown during backup process.

iPhone 6, iOS 11.2.6

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Mar 15, 2018 9:39 AM in response to KiltedTim In response to KiltedTim

Just finish backup for ipad, there no problem. only iPhone 6 shutdown my computer. what i can do ?

afraid if i go to apple store its will take 3-4 hours to trying do backup and then find out what i mean.

Mar 15, 2018 9:39 AM

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Question: can't make iPhone 6 backup - error