I have the same problem. It started ~week ago. I can't print PDFs on my printer.
I 'm connected to 2 network printers:
- HP Color LaserJet CP2025dn
- OKI C511
I can print anything on the HP printer (however, this is an old one and has limited supplies), but starting recently I cannot print any PDFs on the default OKI printer returning error:
"The file '
/private/var/spool/cups/tmp/xxxxxxxxxxxxx
' could not be opened."
(the file name xxxxxxxxxxxxx changes everytime)
There is only one file within
/private/var/spool/cups/tmp/
that doesn't change and it has a different name to the ones Acrobat is trying to access.
Other applications besides Adobe Acrobat (e.g. Word, Preview...) don't show the same symptoms and can print on OKI printer.
This is my setup:
MacBook Pro (13-inch, Mid 2012)
Processor 2.5 GHz Intel Core i5
MacOS High Sierra 10.13.3
Adobe Acrobat Pro DC 2018.011.20035 (build 18.11.20035.264580)
Following similar threads:
Adobe Reader 9.1.3 Doesn't Print on Mac 10.5.8 | Adobe Community
Cannot Print Any PDF file - MacOS High Sierra 1... | Adobe Community
Can't print from Acrobat Pro DC and MacOS 10.13.1 | Adobe Community
https://www.experts-exchange.com/questions/29009104/Unable-to-print-PDF-document -on-Mac-laptop.html
openSUSE Forums
I have tried:
- reinstalling Acrobat with and without using the Adobe Acrobat Cleaner Tool
- reinstalling the printer driver
- reinstalling the printer
- resetting the printer system
- changing the
/private/var/spool/cups/tmp/
folder permissions:
$ sudo ls -al /private/var/spool/cups/tmp/
total 8
drwxrwx--T 3 root _lp 102 23 Mar 15:09 .
drwx--x--- 10 root _lp 340 23 Mar 15:09 ..
-rw-r----- 1 root _lp 2801 23 Mar 15:07 01d635ab6b7ad
Is there anything else I can do about this?