Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone

Can I bring my brand new iPhone 8plus 64 GB Space gray model to Apple and swap for silver model with the same specs?

Posted on Mar 15, 2018 10:01 AM

Reply
1 reply

Mar 15, 2018 10:06 AM in response to teshawn_each1teach1

http://www.apple.com/legal/sales_policies/retail_us.html - For iPhone returns, you may return your undamaged iPhone with its included accessories within 14 days of purchase for a full refund. Here’s the important part: returning your iPhone may not automatically cancel or reset your wireless account; you are responsible for your wireless service agreement and for any applicable fees associated with your wireless account. Please contact your provider for more information

If you're too late for a return:

Trade-Up program - https://www.apple.com/iphone/trade-up/ - "Just trade in your eligible smartphone, and then use the credit to lower the full cost of a new iPhone or to reduce the monthly payments with your carrier." Not available in all countries. UK program: https://www.apple.com/uk/shop/iphone/iphone-upgrade-program

Iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.