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Question: rules of survival keeps telling me "your purchase cannot be complete, for assistants contact itunes support" how do i fix this so I can purchase

I could purchase other things but not on this app for some reason

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If you haven't already done so you should contact iTunes Support as instructed (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'


Or use this form : https://www.apple.com/emea/support/itunes/contact.html

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Question marked as Apple Recommended

Mar 16, 2018 2:28 AM in response to RoseRocksTommy In response to RoseRocksTommy

If you haven't already done so you should contact iTunes Support as instructed (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'


Or use this form : https://www.apple.com/emea/support/itunes/contact.html

Mar 16, 2018 2:28 AM

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Question: rules of survival keeps telling me "your purchase cannot be complete, for assistants contact itunes support" how do i fix this so I can purchase