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Question: Billing keeps declining my payment method what should I do

I tried to update my billing info and billing keeps declining my card

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What are you trying to use as your payment method, credit or debit card ? If it's a debit card that might be why, not all seem to still be accepted by iTunes, and they might no longer be accepted at all in some countries. Have you got another card that you could try ? Or do you get the 'none' option so that you can remove it : Change or remove your Apple ID payment information in the iTunes Store - Apple Support ?


For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you are (and therefore the country which is on your iTunes account).

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Mar 16, 2018 6:29 AM in response to Questmk2k12philly In response to Questmk2k12philly

What are you trying to use as your payment method, credit or debit card ? If it's a debit card that might be why, not all seem to still be accepted by iTunes, and they might no longer be accepted at all in some countries. Have you got another card that you could try ? Or do you get the 'none' option so that you can remove it : Change or remove your Apple ID payment information in the iTunes Store - Apple Support ?


For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you are (and therefore the country which is on your iTunes account).

Mar 16, 2018 6:29 AM

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Mar 16, 2018 6:49 AM in response to King_Penguin In response to King_Penguin

I used a prepaid card up to 2 months ago, I updated my info and now I get that message that my payment method wa declined. I don’t see a way to delete the info that I have on file or the none option, it’s funny because I have sharing on for my kids to download free stuff from the App Store, they can download it but I can’t

Mar 16, 2018 6:49 AM

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Mar 16, 2018 6:56 AM in response to Questmk2k12philly In response to Questmk2k12philly

Prepaid cards are less likely to work than a proper card.

I don’t see a way to delete the info that I have on file or the none option

The link that I gave has instructions for how to remove a card, and has a link on it with scenarios for why 'none' might not show

Mar 16, 2018 6:56 AM

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Question: Billing keeps declining my payment method what should I do