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Question: i need to cancel this weekly subscription my 11 year old accidentally signed up for

I need to cancel all charges form Unicorn to this account. It was a mistake by my son. I would like a rebate on all the charges for this app. He claims he has never used or even seen it. please help...

iPad 2, iOS 8.2

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You must first cancel the subscription:


View, change, or cancel your subscriptions - https://support.apple.com/HT202039 - "Your membership or subscription might renew if you don't cancel your membership or subscription more than 24 hours before your renewal date." At this stage the renewal is considered a purchase. For a new subscription the sale is probably effective from when you first agree to subscribe.


Apple's terms of purchase in the USA are, "All Transactions are final" (https://www.apple.com/legal/internet-services/itunes/us/terms.html), but some countries have different laws so check terms for your country at: http://www.apple.com/legal/internet-services/itunes/. If sales are final then it is Apple's decision if they want to grant a refund. You can always ask, and people do get refunds on a case by case basis, but Apple can also say no. To request a refund:


Get help with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - https://support.apple.com/HT204084


Report a Problem - http://reportaproblem.apple.com - "Sign In for help with iTunes purchases made in the last 90 days"


If a request is unsuccessful you can also try


Other ways to contact iTunes Store Support:

https://support.apple.com/contact

https://www.apple.com/emea/support/itunes/contact.html

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Mar 16, 2018 9:35 AM in response to ericfromsouth pasadena In response to ericfromsouth pasadena

You must first cancel the subscription:


View, change, or cancel your subscriptions - https://support.apple.com/HT202039 - "Your membership or subscription might renew if you don't cancel your membership or subscription more than 24 hours before your renewal date." At this stage the renewal is considered a purchase. For a new subscription the sale is probably effective from when you first agree to subscribe.


Apple's terms of purchase in the USA are, "All Transactions are final" (https://www.apple.com/legal/internet-services/itunes/us/terms.html), but some countries have different laws so check terms for your country at: http://www.apple.com/legal/internet-services/itunes/. If sales are final then it is Apple's decision if they want to grant a refund. You can always ask, and people do get refunds on a case by case basis, but Apple can also say no. To request a refund:


Get help with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - https://support.apple.com/HT204084


Report a Problem - http://reportaproblem.apple.com - "Sign In for help with iTunes purchases made in the last 90 days"


If a request is unsuccessful you can also try


Other ways to contact iTunes Store Support:

https://support.apple.com/contact

https://www.apple.com/emea/support/itunes/contact.html

Mar 16, 2018 9:35 AM

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Mar 16, 2018 9:35 AM in response to ericfromsouth pasadena In response to ericfromsouth pasadena

Follow the steps here to cancel any recurring subscriptions:

View, change, or cancel your subscriptions - Apple Support


Then contact iTunes Billing and request a refund, though, as per the terms of service of the iTunes Store, all purchases are considered final and they are under no obligation to grant you a refund. However they are known to grant them.


iTunes Store - Contact Us - Apple Support

Mar 16, 2018 9:35 AM

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Question: i need to cancel this weekly subscription my 11 year old accidentally signed up for