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Question: all my photos are not downloading to my pc

I have a new PC and am trying to download my photos from icloud to my computer as a secondary backup. I am only getting a few photos downloaded when I click the download button

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Mar 20, 2018 3:10 PM in response to berknrit In response to berknrit

Hey berknrit,

It sounds like you're running into issues downloading photos from iCloud. Photos are important memories, so I'll be happy to help you create a backup. It's unclear the method you're using to download your photos--are you using iCloud Photo Library for Windows or are you downloading from iCloud ? If you're downloading from the website, try another browser or try these steps below for backing up photos from iCloud Photo Library on Windows:

Archive or make copies of the information you store in iCloud - Apple Support

If that doesn't work for you, let us know what happens when some photos don't download. Do you get a specific error or does the download not appear to start at all?

Take care.

Mar 20, 2018 3:10 PM

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Question: all my photos are not downloading to my pc