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Question: How can I update my phone?

Every time I try to update to iOS 11, I get an error message saying, "Unable to install update. An error occurred installing iOS 11. I've tried updating on full charge as well, but it still doesn't work. I have also already downloaded the update-it just won't install. Please help

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It would depend on how you are trying to update the device. See this support document for assistance. Update your iPhone, iPad, or iPod touch - Apple Support


If attempting to update OTA, then see this. Get help with over-the-air iOS updates - Apple Support


And if you cannot update at all, see this. If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Mar 17, 2018 9:58 AM in response to PlayMaka101 In response to PlayMaka101

It would depend on how you are trying to update the device. See this support document for assistance. Update your iPhone, iPad, or iPod touch - Apple Support


If attempting to update OTA, then see this. Get help with over-the-air iOS updates - Apple Support


And if you cannot update at all, see this. If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

Mar 17, 2018 9:58 AM

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Question: How can I update my phone?