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Question: My iphone’s screen is black but still vibrates

My screen from my iphone 7 is black and when i touch the home button it vibrates.

But i can turn him on or something not even the icon from low battery...

Does someone has some advice?


Regards MertenZzzz

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Mar 17, 2018 9:33 AM in response to MertenZzzz In response to MertenZzzz

Try a forced restart of your iP7, reading the 1st chapter of this support guide:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If nothing changes, have your device inspected at your most convenient Apple Store or Authorized Service Provider:

Apple - Find Locations - Location Selector

Regards

Giulio

Mar 17, 2018 9:33 AM

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Question: My iphone’s screen is black but still vibrates