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Lomeli731 Author

Level 1

4 points

iphone Xs does not respond

My screen is black, my phone vibrates when I press the side button and the volume down button but there are no screen changes.

Posted on Jan 6, 2022 5:23 PM

Best reply

LD150

Level 10

89,883 points

Posted on Jan 7, 2022 12:43 AM

see the process below, using the Update option if possible.

Work all through it. There are several stages.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

There is no guarantee you can save any data since your last backup if you need to use the Restore option.

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iphone Xs does not respond

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