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Question: my mouse and keyboard does not work

When I turn on my computer from completely shut down , I can type in my password and move the mouse around on the screen, however when I log in the mouse moves to the top left corner and is unresponsive as well as the keys on the keyboard except the power off button. I have tried Turing it off 4 times now and it won’t work!! Please help me I’m so worried as it has so many important documents on it !! Thank you

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User profile for user: sofia morgan

Question: my mouse and keyboard does not work