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Question: I keep getting the following message when trying to set up my iPad Air 2: activation server cannot be reached

I am trying to set up my ipad2 air and I am getting an error message that states the activation server cannot be reached. I have tried all day. how can I solve this issue?

iPad Air Wi-Fi, iOS 11.2.6

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Mar 18, 2018 3:36 PM in response to luisafrommcallen In response to luisafrommcallen

If your iPad is a cellular model, some have reported that temporarily

removing the sim allows activation to complete.


Otherwise, 5 possible causes for that error message:


1] Activation server is actually down. Very rare occurrence, and of short duration when it

does happen. Solution - try again.

2] Your firewall and/or antivirus software are preventing the necessary connection. Solution -

temporarily disable your firewall and/or antivirus software until the activation completes.


3] computer being used for activation has been used to jailbreak an iOS device in the past.

Solution - use a different computer.

4] iPad has been jailbroken. Your favorite search engine may provide some direction, but jailbreaks often prevent

activations/updates from succeeding. Per Terms of Use for this forum, discussion of jailbroken iPads is

prohibited.


5] your region and/or timezone settings are inconsistent with your actual location. Solution - set region and/or timezone correctly.


You should also check this article: If you can't activate your iPhone - Apple Support. https://support.apple.com/en-us/HT201407

Mar 18, 2018 3:36 PM

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Question: I keep getting the following message when trying to set up my iPad Air 2: activation server cannot be reached