iPhone 7 plus speaker phone sound distorted! Poor quality

I am using iPhone-7 plus for one year. It has poor speakerphone sound quality! I tested using the Android phone by connecting the same overseas call and found sound quality over there is much better compare to iPhone 7 plus. It is really distorted sound, loss of sentences etc. I tested with/without a case. No difference. I read online the same story from many other iPhone 7 plus users and follow some of these recommended steps to streamline phone; so far, no success. I would rather think twice now before upgrade!


Hiren

iPhone 7 Plus

Posted on Mar 19, 2018 6:52 AM

Reply
4 replies

Mar 19, 2018 3:55 PM in response to hgmiddletown

Hello hgmiddletown?

Thanks for contacting Apple Communities.

If the distorted sound you told happens both diring calls and while playing media, you might have debris and dirty particles closing your speaker or receiver (or both). For making sure it's clean, you can use a brush (like a toothbrush) for cleaning the sound passage. If you can, compare you iPhone with another's, so you'll see the grade is full of really tiny holes.

But if it happens only while on call, it might be an electronic failure and you should visit an Apple Store or Apple Authorised Service Provider for further diagnostics.

Hope it helps.

Woth regards,

Alefe Bruno

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iPhone 7 plus speaker phone sound distorted! Poor quality

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