Health graph/total mileage is inaccurate

I manually entered data into the health app; however, the overal mileage for the day and the corresponding graph do not correctly represent the manually added distance (I.e., the overall data is currently less than it should be). The manually added data stays in the health app total data but it is not reflected in the overall summary distance data. i have tried restarting phone as some have suggested, but the issue remains. Any problem solving tips are greatly appreciated.

Posted on Mar 19, 2018 12:31 PM

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Mar 20, 2018 7:55 AM in response to CGrob96

Hi there, CGrob96!
Thanks for reaching out to the Apple Support Communities! It sounds like you are having an issue with your Health app not updating with manually added information and I am happy to help out! I would suggest taking a look at this article to Manage Health data from multiple sources on your iPhone, iPod touch, or Apple Watch. Specifically, take a look at this section here:

Prioritize your data sources

You can edit and rearrange your data sources to change the way that Health prioritizes data.

  1. Open the Health app and tap Health Data.
  2. Tap a category, like Activity.
  3. Tap a data type, like Steps.
  4. Tap Data Sources & Access and tap Edit.
  5. Touch and hold User uploaded file next to a data source and move it up or down in the list.

The data source that you place at the top will take priority over other sources that contribute that type of data. Any new apps or devices that you add will appear at the top of the list, above your iPhone or iPod touch by default. You can change the order of your data sources anytime.

To turn off a data source so that it doesn't contribute any more data for that category, tap the checkmark next to the data source.

Learn how to manually add data to the Health app.

Once you have prioritized, see if the issue remains.
If it does, check out this article with steps for How to force an app to close on your iPhone, iPad, or iPod touch and close the Health app. Once that is done, Restart your iPhone, iPad, or iPod touch then check to see if you are still noticing the issues.
Let me know the results and take care!

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Health graph/total mileage is inaccurate

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