Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Weird text message notification: iOS 11.2.6 - iPhone 8 Plus

User uploaded file


So my wife has an iPhone 8, iOS 11.2.6 and started receiving some of her text messages (non-iMessage) as something different. 1- it appears as a grey box with the header SMS Message.

2 - Message always starts with (phone number): then the body is the message.

3 - The screen is all black on the phone, no matter which application you are using.


Any thoughts on how to fix this? This has been going on for days now.


Thanks!

Posted on Mar 19, 2018 6:05 PM

Reply
1 reply

Weird text message notification: iOS 11.2.6 - iPhone 8 Plus

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.