"Your system is infected with (3) Viruses” when opening a Safari tab

izzfr wrote:

Yea bro I had the same thing it said “Apple has detected Trojan virus.” I accidentally clicked install. Nothing happen it didn’t install. I powered off my phone then changed my pass. Do y’all think I’ll be good?

Some advertisement that included "Apple has detected Trojan virus"?

Ah, seems the advertisers are shifting awat from the “you have (3) viruses” claim.

there is nothing to remove. No virus. No "Trojan virus" to remove, either.

We all see these—this and many other shady advertisements—on the internet.

Advertisements are common, and some—such as this advertisement—are profitable for the advertiser.

This ad is one of many sorts of scams, too. Here are some others:

... Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

PamelaFFoy1 wrote:

Trying to fix my iPhone

Trying to fix your iPhone? Why? Because some advertisement claimed “you have (3) viruses” or other such?

There is nothing to fix. No virus.

We all see these—this and many other shady advertisements—on the internet.

Advertisements are common, and some—such as this advertisement—are profitable for the advertiser.

Yes, this “you have (3) viruses” stuff is an advertisement, pretending to be something it’s not: a malware scan.

This advertiser also lied, as websites cannot scan your local storage. (If a website could scan, the sketchy folks responsible for this and other sketchy advertisements would just steal all our data. But websites can’t scan. So this advertiser lied.)

The advertiser would prefer you go buy some app you don’t need for a problem you don’t have, because that’s profitable for the advertiser.

Ignore the ad. No virus, nothing to fix, nothing wrong.

This ad is one of many sorts of scams, too: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

Titoisgoat1 wrote:

How to remove them

Some advertisement claimed “you have (3) viruses” or other such?

There is nothing to fix. No virus.

We all see these—this and many other shady advertisements—on the internet.

Advertisements are common, and some—such as this advertisement—are profitable for the advertiser.

Yes, this “you have (3) viruses” stuff is an advertisement, pretending to be something it’s not: a malware scan.

This advertiser also lied, as websites cannot scan your local storage. (If a website could scan, the sketchy folks responsible for this and other sketchy advertisements would just steal all our data. But websites can’t scan. So this advertiser lied.)

The advertiser would prefer you go buy some app you don’t need for a problem you don’t have, because that’s profitable for the advertiser.

Ignore the ad. No virus, nothing to fix, nothing wrong.

This ad is one of many sorts of scams, too: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

ayluun wrote:

I accidently pressed scn when it popped up what do i do now?

Websites cannot scan your system.

Nothing happened here.

No hack, no malware, no scan.

It’s an advertisement.

This advertisement is one of many sorts of scams:

… Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

baltazar22 wrote:

To get rid of viruses

Some advertisement that included “you have (3) viruses” or other such?

there is nothing to remove. No virus.

We all see these—this and many other shady advertisements—on the internet.

Advertisements are common, and some—such as this advertisement—are profitable for the advertiser.

Yes, this “you have (3) viruses” stuff is an advertisement, pretending to be something it’s not: a malware scan.

This advertiser also lied, as websites cannot scan your local storage. (If a website could scan, the sketchy folks responsible for this and other sketchy advertisements would just steal all our data. But websites can’t scan. So this advertiser lied.)

The advertiser would prefer you go buy some app you don’t need for a problem you don’t have, because that’s profitable for the advertiser.

Ignore the ad. No virus, nothing to remove, nothing wrong.

This ad is one of many sorts of scams, too: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

I got the same popup + the following. Is this legit?

Your Mac is heavily damaged! (33.2%)

Please download the Mac Speedup Pro application to remove 3 Viruses from your Mac.

VIRUS INFORMATION

• Virus Name: Tapsnake; CronDNS; Dubfishicv
• Risk: HIGH
• Infected Files: /os/apps/hidden/os-component/X/snake.icv; /os/local/conf/keyboard/retype.icv...

REMOVE VIRUSES NOW

VIRUS REMOVAL

• Application: Mac Speedup Pro
• Rating: 9.9/10
• Price: Free

[Link Edited by Moderator]

Yes prumarie,

There are lots of posts about that. It is just a stupid scam, no problem:

Do this:

1. shutdown Safari
2. launch Safari while holding the Shift key (this passes by the caches)
3. Safari starts without the "message popup"
4. in Safari->Preferences->Advanced: check the "Show Develop menu...."
5. in Safari menu select "History", at the bottom select Clear History, clear all.
6. in Safari menu select "Develop", select "Empty Caches"

After that the popup should not come back, when it does later on, do as above.

have good day

but I won’t get rid of Norton!

All AV software, of any kind, is 100% useless on iOS devices.

1. There are no Mac or iOS viruses. None. Zero. Nada. There's nothing to look for.
2. iOS is a locked down system that is almost impossible to infect with anything.
3. AV apps in iOS are even more useless than those touted for the Mac. Because all apps are sandboxed in iOS, the only place any such software can look for malware is within itself. Totally, friggin', useless.

All AV software on the App Store for iOS is garbage. Pure and simple. Apple actually stopped allowing any more to be added. What's there is allowed to remain only because it was already available before the new rule went into effect.

It's not likely, but...

The free Malwarebytes may take care of it...

https://www.malwarebytes.com/mac/

See if you have unknown Profiles.

To remove a configuration profile in macOS:

1. From the Apple menu, select System Preferences....
2. From the View menu in System Preferences, select Profiles.Note:
3. Profiles won't be visible until you have at least one profile installed.
4. Select the profile you want to remove, and then press the - (minus) button. Click Remove to remove the profile.

You very likely got something you don't want, start a new topic & post an etrecheck report.

EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.

http://www.etresoft.com/etrecheck

Pastebin is a good place to paste the whole report...

https://pastebin.com/

Workable but harder for me to work with...the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck.

There is also Malwarebytes...

https://www.malwarebytes.com/mac/

I got a Similar one just about 15 minutes ago I immediately scanned with The MalwareBytes that was recommended by One of Apples Finest Support Techs. I had only one time been infected by viruses & that was because I clicked the scan button... ( I now know Apple don't get viruses) So to avoid getting the viruses Don't click. LOL

The one that appeared on my computer said they were apple care & had the background of the webpage When I closed it out I came here to Apple.com.

If Ever any doubt of anything I stop in & read.

Thanks for making a great Product

Love my Apples

EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.

http://www.etresoft.com/etrecheck

Pastebin is a good place to paste the whole report...

https://pastebin.com/

Workable but harder for me to work with...the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck.

There is also Malwarebytes...

https://www.malwarebytes.com/mac/

EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.

http://www.etresoft.com/etrecheck

Pastebin is a good place to paste the whole report...

https://pastebin.com/

Workable but harder for me to work with...the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck.

i also ran into a similar message twice yesterday,i managed to get out of the window when i pressed the home button twice and closed safari from that option.

Only to find out i had the same message until i closed the page on safari and never to see the message again.

Yes I keep getting these messages, particularly on my own website. I’ve been in touch with my website hosting company, and I’ve installed Norton anti-virus software, but it’s still happening and is alarming!