"Your system is infected with (3) Viruses” when opening a Safari tab

This message came up when I was opening a new window in the Safari browser and makes all sorts of threats if I don’t call Apple Support at 1-866-726-**** and follow Virus removal procedure immediately. I’m always wary of these things and just want to know if anyone else has run across this particular warning.

[Re-Titled by Moderator]

Posted on Mar 20, 2018 9:38 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 20, 2018 9:40 AM

It's phishing.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Force Quit Safari ( command + option + esc keys).Then restart Safari holding the Shift key. If you still have problems Empty Caches (Safari menu > Preferences > Privacy > Remove all website data. (This will also remove history if you do not want to remove History open Safari Preferences > Advanced and check mark “Show Develop Menu” then choose “Empty Caches” from Develop Menu ).

Then go to Safari Preferences > Extensions and check there. If there is an extension delete it.

If the problem persists download and run MalwareBytes. Malwarebytes was developed by one of our own colleagues here in ASC and is about the most proven anti-malware software for Mac.

1,218 replies

Sep 24, 2018 7:05 AM in response to JMRS123

You've installed the absolute worst piece of junk on the entire Mac market. MacKeeper is just short of being classified as malware itself. This is an app that will claim a brand new Mac out of the box has hundreds of serious errors. They've been the subject of two lawsuits. Do yourself a HUGE favor and get rid of MacKeeper. Demand a refund if you can. Never install any AV software again. All of it is 100% useless.

Mar 28, 2019 7:41 AM in response to dlisco

Post a report from this please...


EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.


http://www.etresoft.com/etrecheck


There is also Malwarebytes…


https://www.malwarebytes.com/mac/


Nov 4, 2019 3:03 AM in response to shellapp

EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.

http://www.etresoft.com/etrecheck


Pastebin is a good place to paste the whole report...

https://pastebin.com/


Workable but harder for me to work with...the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck.

Nov 9, 2019 6:56 AM in response to mw1964

EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.

http://www.etresoft.com/etrecheck


Pastebin is a good place to paste the whole report...

https://pastebin.com/


There is also Malwarebytes...

https://www.malwarebytes.com/mac/


May 22, 2021 9:03 PM in response to Darrennashville

Darrennashville wrote:

I got malware that infected my calendar, how do I get rid of it


Per Apple: Delete spam calendars and events on iPhone

If you get unwanted calendar invitations or event notifications, you might have accidentally subscribed to a spam calendar. To remove the events, delete the calendar subscription.


How to remove calendar spam on your iPhone

  1. Open the Calendar app.
  2. At the bottom of the screen, tap Calendars.
  3. Look for a calendar that you don't recognize. Tap the More Info button  next to that calendar, then scroll down and tap Delete Calendar.

If this doesn't fix the issue, delete the calendar subscription in Settings:

  1. Open the Settings app.
  2. Tap Calendar > Accounts. Or if you use iOS 13, tap Passwords & Accounts > Accounts instead.
  3. Tap Subscribed Calendars.
  4. Look for a calendar that you don't recognize. Tap it, then tap Delete Account.

Learn more


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

"Your system is infected with (3) Viruses” when opening a Safari tab

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.