"Your system is infected with (3) Viruses” when opening a Safari tab

I had the very same message this morning (12/17/2020). I did not open the link. I need to get good malware protection. Can anybody in the Apple community recommend a good malware app to run on my 10 year old iMac? Currently I'm using Malwarebytes free app but it has its limitations. I do not know if upgrading to their premium (paid) service is worth it if there is a better app out there.

MG_Stone

Can anybody in the Apple community recommend a good malware app to run on my 10 year old iMac?

None would be the best malware app to run on a Mac.

What benefit do you think you would get from any malware app? The message you got was a scam. There is no malware on your Mac, and there is no malware app that will prevent that scam message from appearing because the message is on the web server. There is no malware app you can install on your Mac (or any computer) that will "clean" the web server of its malware.

MalwareBytes is a tool for removing Adware that you inadvertently installed on your Mac. Once you clean off the Adware, you don't need MBAM anymore.

I guess I did not explain myself too good. I know that Malwarebytes cannot prevent these adds from appearing in my email inbox. But in the event that malware gets onto my iMac does this community recommend an app to get rid of it. After seeing this email scam and deleting it I decided it was a good time to run a malware diagnostic since I had not done so in awhile. That's what prompted my question to the Apple Community.

MG_Stone wrote:

I guess I did not explain myself too good. I know that Malwarebytes cannot prevent these adds from appearing in my email inbox. But in the event that malware gets onto my iMac does this community recommend an app to get rid of it. After seeing this email scam and deleting it I decided it was a good time to run a malware diagnostic since I had not done so in awhile. That's what prompted my question to the Apple Community.

You can use Malwarebytes. The free version should do what you need.

Bonsoir,

Je parcourais sur safari lorsque un message est parvenu comme quoi j’ai 3 virus dans mon téléphone et que si je ne l’enlève pas il pourrait il y avoir des conséquences sur mon portable ce message venait t’il de Apple? Que doit-je faire?

bonne soirée

I also got the same kind of pop up saying that my computer was infected. Then the message urged me to call +1877******. I called and someone answered me asking for $100 over the phone before they would assist in helping solve the problem.

[Edited by Moderator]

Securitymoguls wrote:

I also got the same kind of pop up saying that my computer was infected. Then the message urged me to call +1877******. I called and someone answered me asking for $100 over the phone before they would assist in helping solve the problem.

[Edited by Moderator]

Of course they did. They are trying to scam you out of $100 and they likely would have asked for your financial and personal information so that they could steal much more from you.

These are always thieving scammers. Never respond. The 42 pages of posts prior to your post provide the same warning.

These are always thieving scammers

I’ve had the same problem, I tried to follow the steps that was shown but that did not resolve the issue. If anyone knows of this issue and can shed some light on the situation or has a solution on how to resolve it. Please do this as I am starting to get concerned that my phone as a virus that could permanently damage it

Maxkaminski wrote:

I’ve had the same problem, I tried to follow the steps that was shown but that did not resolve the issue. If anyone knows of this issue and can shed some light on the situation or has a solution on how to resolve it. Please do this as I am starting to get concerned that my phone as a virus that could permanently damage it

Do you realize this is no different than someone calling you out of the blue to say you have a virus on your phone?

It is—literally—no different. Do the same as you would with that prank caller. Hang up. In your case, close the web page. Literally... no different.

Yet as sure as the sun will rise tomorrow morning, someone else will find this website to say "My came up and said 5 virus and I’m scared and don’t know what to do." Some things never change.

I have several viruses on my macbook and i need to get them removed. i should still have warranty on my macbook

If you do, you'll be the first in the world. Given that, what do you think the odds are that you have even one virus on your Mac.

You assume correctly. There is no possible way for anyone to know what's on your system through a web browser. 1000% less than that via a message or text. How could anyone possibly do that?

A message like that is no different than me sending you one that says you have polio and have been assigned to the next manned NASA space launch. It's meaningless drivel.

Gotvirusiphone12 wrote:

I got the same pop up! Did you get any community help?

You have re-used your login and the same password across two or more websites or other services, and one or more of the copies of your login and password are now known to the whole internet and that typically due to a website breach, so you should absolutely keep using the same password... not. Change your re-used passwords to unique passwords, and don’t re-use passwords. Use Keychain or another password manager, and use that password-manager tool to generate (and store) unique passwords.

Darkne wrote:

Me too

You have re-used your login and the same password across two or more websites or other services, and one or more of the copies of your login and password are now known to the whole internet and that typically due to a website breach, so you should absolutely keep using the same password... not. Change your re-used passwords to unique passwords, and don’t re-use passwords. Use Keychain or another password manager, and use that password-manager tool to generate (and store) unique passwords.

I have gotten these rapped ones. It was always when I opened a new tab. I was forced to loose all my data because of it. Always have a time machine backup, I highly recommend it. Also if you own "little snitch" I suggest that, you can spy on the people spying on you basically. Also dont visit websites you never heard of, and look at that link to make sure. Use a antivirus protection app. Try "clean my mac X" or Avast.

Lavadude0914 wrote:

I have gotten these rapped ones. It was always when I opened a new tab. I was forced to loose all my data because of it. Always have a time machine backup, I highly recommend it. Also if you own "little snitch" I suggest that, you can spy on the people spying on you basically. Also dont visit websites you never heard of, and look at that link to make sure. Use a antivirus protection app. Try "clean my mac X" or Avast.

Very bad advice.