"Your system is infected with (3) Viruses” when opening a Safari tab

This message came up when I was opening a new window in the Safari browser and makes all sorts of threats if I don’t call Apple Support at 1-866-726-**** and follow Virus removal procedure immediately. I’m always wary of these things and just want to know if anyone else has run across this particular warning.

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Posted on Mar 20, 2018 9:38 AM

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Posted on Mar 20, 2018 9:40 AM

It's phishing.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Force Quit Safari ( command + option + esc keys).Then restart Safari holding the Shift key. If you still have problems Empty Caches (Safari menu > Preferences > Privacy > Remove all website data. (This will also remove history if you do not want to remove History open Safari Preferences > Advanced and check mark “Show Develop Menu” then choose “Empty Caches” from Develop Menu ).

Then go to Safari Preferences > Extensions and check there. If there is an extension delete it.

If the problem persists download and run MalwareBytes. Malwarebytes was developed by one of our own colleagues here in ASC and is about the most proven anti-malware software for Mac.

1,218 replies

Oct 3, 2018 5:37 AM in response to tancc30

If you acquired MalwareBytes from anywhere but the original vendor, there's no easy way to know it hasn't been modified. It should only be downloaded from here:


Malwarebytes for Mac — Mac Antivirus Replacement | Malwarebytes


Installing MalwareBytes will ask for your admin password because it installs a kernel extension as part of its real time protection. The OS will also prompt you to okay the extension in the Security panel.

Jan 17, 2020 8:52 AM in response to Dirt1960

All - and I do literally mean ALL - AV software on the App Store is a scam. In order to be allowed in the App Store, no app can touch anything outside of itself and your user account. Meaning, it can't search 90% of the drive's folders and files for anything.


Apple has actually stopped allowing any new AV titles in the App Store because they are useless. Those that remain are allowed to stay only because they were already there. And some of them are expensive!

May 8, 2020 12:12 PM in response to alana102

No viruses on iOS? Maybe. But certainly phishing pop-ups and emails. A link on my own website has been hacked to take viewers to gambling websites. So I will continue with anti-virus software - belt and braces.

That's just your site that has been hacked. You can insert JavaScript to redirect anything to anywhere. The problem is not on the iPhone. The problem is on your website. That is what this whole thread, all 27 pages, is about. It's not on your computer, it is on the website.

Jun 26, 2020 2:54 PM in response to atlantaferg

had the same thing and a chat window appears with a fake apple tech asking to take a look at the problem and sending you a software to take over the computer remotely. then he says in order to fix he needs your CC info.


my computer got infected with JS:Trojan.Cryxos.3699 and I hade to uninstall flash and block pop ups but I still have the problem even after installing Bitdefender


I need help ASAP

Jan 24, 2021 7:48 AM in response to MrHoffman

I have gotten these rapped ones. It was always when I opened a new tab. I was forced to loose all my data because of it. Always have a time machine backup, I highly recommend it. Also if you own "little snitch" I suggest that, you can spy on the people spying on you basically. Also dont visit websites you never heard of, and look at that link to make sure. Use a antivirus protection app. Try "clean my mac X" or Avast.

Jun 3, 2021 7:58 AM in response to BracelandM

BracelandM wrote:

I keep getting reminders coming up n my calendar of damage saying your information is in danger …how do I remove this from my calendar ?


You were offered and subscribed to a spammer’s spam-filled advertising calendar.


You were served advertising, and particularly advertising which used words that trigger strong fears in you and in many of us, as such advertisements increasingly try to do; some advertising which lied to you.


Here? You need only delete a subscribed calendar that you no longer wish to subscribe to. For details, click or tap > Delete spam calendars and events on iPhone - Apple Support


Lots of these scams around, too. Click or tap > Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Should you want to learn more about this and similar folks all concerned by advertising and related scams, please see the previous fifty-some pages of replies here. Folks fear malware, though the biggest threats we all face in recent times are around bogus advertising, phishing, and scams; around fooling (hacking) us, not fooling (hacking) our devices.

Jun 20, 2021 8:28 PM in response to Victorybabe67

Hello:)I am glad you are getting in there and getting things straightened out!I would suggest that you go through MrHoffman’s post in detail and work through those excellent ideas there.Also any questions as you go forward just come and ask.There are so many smart people here who give of their time and knowledge to help us …all because they want to.Always remember from now on come here and ask b4 something else like this happens as you have friends here to help you.Be well.



Jun 23, 2021 10:10 AM in response to thapelo240

thapelo240 wrote:

My iPhone has a virus that keeps on disturbing my screen


There's no virus here. At some website, you were offered and unfortunately accepted a subscription to an advertising-filled calendar.


As with most advertising, this calendar is designed and worded to catch your attention.


Your calendar is fine, there is no virus here, and you will want to delete the particular subscribed calendar, and the advertising will be gone.


Tap or click on the following blue-text link for instructions on how to delete the subscribed calendar: Delete spam calendars and events on iPhone - Apple Support

Oct 4, 2021 5:58 AM in response to ranjodh242

ranjodh242 wrote:

If you see messages in Calender, then Go to Safari > open Calenders > Account.
there should be 1 account. If you see more than 1 account linked then open them and delete all accounts except you iCloud account.

That could be very bad information. I have more than one account in Calendars and none of them are iCloud. I don't use the iCloud calendar but have both a personal and a work calendar account for a total of two. Both are legitimate.


A better way to phrase it might be to remove any "calendars you don't recognize".


See also:


Delete spam calendars and events on iPhone - Apple Support

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"Your system is infected with (3) Viruses” when opening a Safari tab

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