"Your system is infected with (3) Viruses” when opening a Safari tab

This message came up when I was opening a new window in the Safari browser and makes all sorts of threats if I don’t call Apple Support at 1-866-726-**** and follow Virus removal procedure immediately. I’m always wary of these things and just want to know if anyone else has run across this particular warning.

[Re-Titled by Moderator]

Posted on Mar 20, 2018 9:38 AM

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Question marked as Top-ranking reply

Posted on Mar 20, 2018 9:40 AM

It's phishing.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Force Quit Safari ( command + option + esc keys).Then restart Safari holding the Shift key. If you still have problems Empty Caches (Safari menu > Preferences > Privacy > Remove all website data. (This will also remove history if you do not want to remove History open Safari Preferences > Advanced and check mark “Show Develop Menu” then choose “Empty Caches” from Develop Menu ).

Then go to Safari Preferences > Extensions and check there. If there is an extension delete it.

If the problem persists download and run MalwareBytes. Malwarebytes was developed by one of our own colleagues here in ASC and is about the most proven anti-malware software for Mac.

1,218 replies

Aug 5, 2021 3:43 AM in response to azad277

You have subscribed to an advertiser’s calendar, and the advertising calendar is filled with, well, advertising,


Delete (unsubscribe from) the subscribed calendar filled with all the scary-worded advertising,


Tap on the following blue-text link for unsubscribe info ➡️ Delete spam calendars and events on iPhone - Apple Support


There’s no hack, no malware, and nothing wrong here, and—past unsubscribing—nothing to clean up.


This noise was “just” an advertiser’s “do you want to subscribe?” calendar that was offered by some website, and that was then accepted/subscribed.


Here is some of the other scams and other trash that’s around ➡️ Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

Aug 10, 2021 8:17 AM in response to sidheeque224

sidheeque224 wrote:

How to remove virus


Congrats, the virus never was. Nothing to remove, and nothing to do. The advertiser, well, lied.


Pop-ups are advertisements, and usually for sketchy products because, well, pop-up ads.


Websites cannot scan your device. If they could, they’d just upload everything passwords and all, and wouldn’t bother trying to cause fear or panic or curiosity or anger or whatever hook the particular ad uses.


The word “virus” is popular with advertisers and sketchy products lately, too. Sketchy products that are probably going to cause you problems, and that may well be uploading your data and network activities for re-sale. One of the better-known anti-virus apps quietly did exactly this, too.


What to do here? Nothing. Your iPhone is fine.

Aug 14, 2021 7:31 AM in response to tommyk4

tommyk4 wrote:

i was opening up an app in safari and all of sudden this security threat appeared and told me i needed to call apple support and that i had only so much time to do so ,i notice a clock counting down the minutes i had no con tool of my mouse so i just unplugged it and restarted it and everything was ok .do i have a virus


You saw an advertisement, one that lied, advertising a product or service that will cause you grief.


This pattern is routinely used for a tech support scam seeking to access your credentials and to your local system and cause you massive damage, should you have been unwise enough to call the “Apple” phone number (scammers, not Apple), where “Apple” (scammers, not really Apple) would then show you some scary looking drivel—probably some innocuous log file, but the ”evidence” of compromise offered here can or will vary—and encouraging you to provide the scammers with remote access. Should you provide that access to the scammers, then things will end badly.


This pattern can be used for other shenanigans, such as installing sketchy products.


There is no virus here. Just some advertisers lying.


Sending email addresses can be forged / faked / spoofed, advertisers (callers, pop-ups, text messagrs, whatever) claiming to be Apple or the government tax authority or the police with a warrant or whatever other premise can lie, and calling telephone numbers can be spoofed / faked / forged.


Visit the following webpage for info from Apple ➡️ Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Oct 9, 2021 10:30 AM in response to arleth193

Hello ~ Take a look here:


Recognize and avoid phishing messages, phony support calls


Delete spam calendars and events on iPhone - Apple Support


Please go through some of the other posts here in this thread. Your iPhone has no viruses. These are scams by criminals trying to gain information and access to your device. Do not click on anything or give out any of your info and if you have:


If you think your Apple ID has been compromised - Apple ...


~Katana-San~

Oct 12, 2021 10:46 AM in response to Helpme55g

Hello ~ Take a look here and you really don’t need an “anti virus” just read through links below


Recognize and avoid phishing messages, phony support calls


Delete spam calendars and events on iPhone - Apple Support


Please go through some of the other posts here in this thread. Your iPhone has no viruses. These are scams by criminals trying to gain information and access to your device. Do not click on anything or give out any of your info and if you have:


If you think your Apple ID has been compromised - Apple ...


~Katana-San~


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

"Your system is infected with (3) Viruses” when opening a Safari tab

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