When using Yahoo Mail, I get a message that says "No internet connection". My internet connection is fine,but I can't use Mail. How do I fix this repeating problem?

When using Yahoo Mail, I get a message that says "No Internet Connection." My connections fine, but I cn't use Yahoo Mail. How can I fix this recurring problem?

iMac with Retina 5K display, macOS Sierra (10.12.6)

Posted on Mar 20, 2018 1:44 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 20, 2018 2:20 PM

Do you have the Dashlane extension installed?


Try setting up another admin user account to see if the same problem continues. Also try the Safe Mode.


Safe Mode - About El Capitan
also Sierra


Safe Mode Startup – El Capitan. also Sierra


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

4 replies
Question marked as Top-ranking reply

Mar 20, 2018 2:20 PM in response to gramps445

Do you have the Dashlane extension installed?


Try setting up another admin user account to see if the same problem continues. Also try the Safe Mode.


Safe Mode - About El Capitan
also Sierra


Safe Mode Startup – El Capitan. also Sierra


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

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When using Yahoo Mail, I get a message that says "No internet connection". My internet connection is fine,but I can't use Mail. How do I fix this repeating problem?

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