I purchased a new MacBook from Best Buy in June 2015. I had to take it in for some service the other day and they told me that this is actually a mid-2012/late-2011 model. I'm not exactly happy about this. To me, it's complete BS. How can these retailers get away with this?
Hi there, I suggest to have a look here: Identify your MacBook - Apple Support in order to check your Mac and be sure which model you own. If the seller sold you a product saying is something different, we can't help but if you have the proof, you can always talk with a lawyer.
carriefromwindermere wrote:
I purchased a new MacBook from Best Buy in June 2015. I had to take it in for some service the other day and they told me that this is actually a mid-2012/late-2011 model. I'm not exactly happy about this. To me, it's complete BS. How can these retailers get away with this?
It’s not specifically illegal as long as they’re upfront about it.
However, the model known as the mid-2012 ”Unibody” was on the market from June 2012 until October 2016. Is that what you have? That’s just the name, and Apple didn’t make any changes to it (other than operating system and firmware) for over 4 years. It’s not like a car’s model year where it changes even there are no changes to the car.
Apple has a year name convention for its computers. They have a different one for portable devices (like iPhone 8). However, there are cases where there was no update of a specific model. I bought a mid-2012 MBP in 2015. I bought it because it had all the stuff I wanted and cost less than the “Retina” models.
y_p_w wrote:
However, the model known as the mid-2012 ”Unibody” was on the market from June 2012 until October 2016.
That is correct for the 13-inch Mid-2012 model. They were continuously in the new computer offerings until Oct 2016.
However, the 15-inch model was discontinued in Oct 2013, so the OP's sitiuation depends on screen size. I personally don't trust Best Buy for Mac purchases any farther than I can throw a GeekSquad service vehicle.
The 13-inch 2012 may be the best notebook Apple ever built. I hope mine lasts a while because there is nothing in Apple's current lineup that meets my needs and price-point tolerance.
Allan Jones wrote:
y_p_w wrote:
However, the model known as the mid-2012 ”Unibody” was on the market from June 2012 until October 2016.
That is correct for the 13-inch Mid-2012 model. They were continuously in the new computer offerings until Oct 2016.
However, the 15-inch model was discontinued in Oct 2013, so the OP's sitiuation depends on screen size. I personally don't trust Best Buy for Mac purchases any farther than I can throw a GeekSquad service vehicle.
The 13-inch 2012 may be the best notebook Apple ever built. I hope mine lasts a while because there is nothing in Apple's current lineup that meets my needs and price-point tolerance.
Forgot about the 15", which was the last of its kind. And of course it could possibly be a Retina model, in which case it would have been a discontinued model in 2015.
I bought mine at a Fry's Electronics store in 2015. I looked up the manufacturing date which was in June 2014. However, I think that was the case with that machine, where any retailer (even Apple Stores) stockpiled them after each manufacturing run. My battery was always a bit degraded from the start at about 94%, and I believe that the storage time had something to do with it. If Best Buy had it at a good price I would have bought it there and never return there for service.
But back to the OP's situation, there might be a confusion over the nomenclature of a long-running model name and when it was built. It had a very long production run, which I believe was the longest for any MacBook Pro model. Didn't it come from the factory with 5 different versions of OSX/MacOS over the years? That wouldn't mean that Best Buy was being deceptive when they sold it. I think the OP is just reacting to what the naming is without quite understanding that it doesn't mean that an "old computer" was sold to her. If it was the 13" Core i5 2.5, then it was very much a "current" computer up until it was discontinued by Apple in 2016.
That it had a long production run also means that it will fall late into Apple's "vintage" category. So someone who bought one new when it came out in 2012 will have at least 9 years before Apple theoretically stops providing service parts.
getangar wrote:
Hi there, I suggest to have a look here: Identify your MacBook - Apple Support in order to check your Mac and be sure which model you own. If the seller sold you a product saying is something different, we can't help but if you have the proof, you can always talk with a lawyer.
If it’s a mid-2012 Unibody I don’t see a problem. That was of course the last one with an optical drive.
For the OP, you can get an idea when your MBP was actually made using coconutBattery.
Purchase "new" older MacBook from Best Buy
