When trying the first 3 steps, the file is step three wasn't available.
This is what the report ran:
EtreCheck version: 4.1.3 (4A188)
Report generated: 2018-03-24 10:26:19
Download EtreCheck from https://etrecheck.com
Runtime: 4:42
Performance: Good
Problem: Other problem
Description:
Safari is using too much energy randomly on my computer.
Major Issues: None
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
High battery cycle count - Your battery may be losing capacity.
Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Hardware Information:
MacBook Air (13-inch, Early 2014)
MacBook Air Model: MacBookAir6,2
1 1.4 GHz Intel Core i5 (i5-4260U) CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 ok
BANK 1/DIMM0
2 GB DDR3 1600 ok
Battery: Health = Normal - Cycle count = 898
Video Information:
Intel HD Graphics 5000 - VRAM: 1536 MB
Color LCD 1440 x 900
Drives:
disk0 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x2 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 121.12 GB
disk1s1 - Macintosh HD (APFS) 121.12 GB 72.01 GB
disk1s2 - Preboot (APFS) [APFS Preboot] 121.12 GB 21 MB
disk1s3 - Recovery (APFS) [Recovery] 121.12 GB 510 MB
disk1s4 - VM (APFS) [APFS VM] 121.12 GB 1.07 GB
Mounted Volumes:
disk1s1 - Macintosh HD 121.12 GB (47.39 GB free)
APFS
Mount point: /
Encrypted
disk1s4 - VM [APFS VM] 121.12 GB (47.39 GB free)
APFS
Mount point: /private/var/vm
Network:
Interface bridge0: Thunderbolt Bridge
Interface en4: USB Ethernet
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
One IPv4 address
3 IPv6 addresses
Interface en5: iPhone
Interface en2: Bluetooth PAN
iCloud Quota: 4.81 GB available
System Software:
macOS High Sierra 10.13.3 (17D47)
Time since boot: Less than an hour
System Load: 3.12 (1 min ago) 6.47 (5 min ago) 3.62 (15 min ago)
Security:
System | Status |
---|
Gatekeeper | Mac App Store and identified developers |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchAgents/com.coupons.coupond.plist
Executable: /Library/Application Support/Coupons/coupond launchd
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
Name | Version |
Microsoft Error Reporting | 2.2.9 |
Solver | 1.0 |
Microsoft Outlook | 14.7.1 |
Equation Editor | 14.2.0 |
Microsoft Chart Converter | 14.7.1 |
My Day | 14.7.1 |
SyncServicesAgent | 14.7.1 |
Open XML for Excel | 14.7.1 |
Microsoft Clip Gallery | 14.7.1 |
Microsoft Database Utility | 14.7.1 |
Microsoft Document Connection | 14.7.1 |
Origin | 9.12.1.43352 |
Microsoft Office Reminders | 14.7.1 |
Microsoft Alerts Daemon | 14.7.1 |
Microsoft Office Setup Assistant | 14.4.7 |
HP Photo Creations | 1.0.0.11792 |
Microsoft Excel | 14.7.1 |
Microsoft Upload Center | 14.7.1 |
Microsoft AutoUpdate | 2.3.6 |
The Sims™ 3 | 1.0. |
quicklookd32 | 5.0 |
DVD Player | 5.8 |
Microsoft Query | 12.0.0 |
Office365Service | 14.7.1 |
Microsoft Graph | 14.7.1 |
Microsoft Database Daemon | 14.7.1 |
Uninstall Coupon Printing Software | Version 1.4 |
Microsoft Word | 14.7.1 |
DISHAnywherePlayer | 1.1.6.424 |
Microsoft PowerPoint | 14.7.1 |
InkServer | 10.9 |
Microsoft Language Register | 14.7.1 |
Microsoft Ship Asserts | 1.1.4 |
Kernel Extensions:
/Library/Extensions
[Not Loaded] AX88772.kext (WEI LU SU, 1.4.0 - SDK 10.9)
System Launch Agents:
[Not Loaded] | 8 Apple tasks |
[Loaded] | 179 Apple tasks |
[Running] | 103 Apple tasks |
System Launch Daemons:
[Not Loaded] | 38 Apple tasks |
[Loaded] | 187 Apple tasks |
[Running] | 108 Apple tasks |
Launch Agents:
[Loaded] | com.coupons.coupond.plist (? d6de63d4 - installed 2016-01-11) |
[Other] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-13) |
Launch Daemons:
[Loaded] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-13) |
[Loaded] | com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2018-01-19) |
[Loaded] | com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2014-11-17) |
[Loaded] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-13) |
[Loaded] | com.ea.origin.ESHelper.plist (? e69d1fe1 - installed 2016-05-27) |
[Loaded] | com.skype.skypeinstaller.plist (? e22fb79d - installed 2015-04-09) |
User Launch Agents:
[Running] | com.spotify.webhelper.plist (Spotify - installed 2018-02-26) |
[Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-03) |
[Loaded] | com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) |
User Login Items:
Dropbox Application (Dropbox, Inc.
(/Applications/Dropbox.app)
AdobeResourceSynchronizer Application (Adobe Systems, Inc.
(/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)
iTunesHelper Application (Apple, Inc. - installed 2018-03-24)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Garmin Express Service Application (Garmin International - installed 2018-03-23)
(/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
DISHAnywherePlayer_Launcher Application
(/Applications/DISHAnywherePlayer_Launcher.app)
PhotoStreamAgent SMLoginItem (Mac App Store - installed 2038-01-18)
(/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)
Internet Plug-ins:
AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-02-25)
QuickTime Plugin: 7.7.3 (installed 2018-01-19)
AdobePDFViewer: 18.011.20038 (installed 2018-02-25)
CouponPrinter-FireFox_v2: 5.4.2 (installed 2016-01-11)
SharePointBrowserPlugin: 14.7.1 (installed 2017-01-30)
User Internet Plug-ins:
DISH Anywhere Player: ECHO.2.29.3 (installed 2017-06-05)
Time Machine:
Skip System Files:
Mobile backups:
Auto backup: Yes
Volumes being backed up:
Macintosh HD: Disk size: 121.12 GB - Disk used: 73.74 GB
Destinations:
M*********t [Local] (Last used)
Total size: 499.73 GB
Total number of backups: 2
Oldest backup: 2017-12-03 17:03:51
Last backup: 2018-03-24 10:09:00
Top Processes by CPU:
Process (count) | Source | % of CPU |
com.apple.WebKit.WebContent (3) | Apple | 40 |
WindowServer | Apple | 17 |
kernel_task | Apple | 8 |
hidd | Apple | 2 |
sandboxd | Apple | 2 |
Top Processes by Memory:
Process (count) | Source | RAM usage |
com.apple.WebKit.WebContent (3) | Apple | 682 MB |
kernel_task | Apple | 595 MB |
mdworker (16) | Apple | 214 MB |
Safari | Apple | 73 MB |
Dropbox (3) | Dropbox, Inc. | 71 MB |
Top Processes by Network Use:
Process | Source | Input | Output |
com.apple.WebKit.Networking | Apple | 12 MB | 556 KB |
ocspd | Apple | 7 MB | 396 B |
Dropbox | Dropbox, Inc. | 74 KB | 129 KB |
mDNSResponder | Apple | 18 KB | 17 KB |
apsd | Apple | 5 KB | 20 KB |
Top Processes by Energy Use:
Process (count) | Source | Energy usage (0-100) |
com.apple.WebKit.WebContent (3) | Apple | 20 |
ocspd | Apple | 9 |
WindowServer | Apple | 3 |
hidd | Apple | 1 |
Activity Monitor | Apple | 1 |
Virtual Memory Information:
Available RAM | 996 MB |
Free RAM | 20 MB |
Used RAM | 3.03 GB |
Cached files | 976 MB |
Swap Used | 32 MB |
Diagnostics Information (past 7 days):
2018-03-24 10:17:37 Last Shutdown Cause: 3 - Hard shutdown (once)
2018-03-21 19:29:03 Activity Monitor.app Crash (once)
End of report