Keyboard not "discoverable"
I just took out my new iMac after not using it for a couple of months and when I set it up, it is not "discovering" the keyboard. When I first set it up it was working very well.
User profile for user:
MoonJ.
User level:
Community Specialist
Hello nyroze,
After reviewing your post, it sounds like the iMac is not recognizing the wireless keyboard. If you have a wired keyboard available, you can try to boot the computer, remove it from the System Preferences, and re-add it again. There are a couple things you can try that may be able to help. I would recommend you read these articles and use them to help troubleshoot the issue.
Thank you for using Apple Support Communities. Have a nice day.
After reviewing your post, it sounds like the iMac is not recognizing the wireless keyboard. If you have a wired keyboard available, you can try to boot the computer, remove it from the System Preferences, and re-add it again. There are a couple things you can try that may be able to help. I would recommend you read these articles and use them to help troubleshoot the issue.
Remove a Bluetooth device from your Mac
If you want to remove (unpair) a Bluetooth device from your Mac's device list, follow these steps:
- Choose Apple menu > System Preferences, then click Bluetooth.
- Hover the pointer over the device you want to remove, then click the button
that appears next to the device's name.
After you remove a Bluetooth device, you'll have to repeat the pairing process if you want to use it again.
Using a Bluetooth mouse, keyboard, or trackpad with your Mac
If your Apple wireless mouse, keyboard, or trackpad isn't working as expected
Thank you for using Apple Support Communities. Have a nice day.