My beats solo 3s won’t turn on I’ve tried to turn them on but they won’t turn on the light doesn’t turn on and when I charge them the light turns on what do I do?
I have no idea what to do
User profile for user:
brenden dv
User level:
Community Specialist
Good afternoon audreylolollollooll,
Welcome to the Apple Support Communities!
I understand your Beats Solo 3 Wireless headphones are not charging properly. Are you following these instructions to charge the heaphones?
Set up and use your Solo3 Wireless headphones
Plug your headphones into a power source using the included micro USB cable. As the headphones charge, the Fuel Gauge lights flash. When charging is complete, all five lights will remain lit.
Your headphones provide up to 40 hours of playback from 2 hours of charging, and up to 3 hours of playback from a 5-minute charge.
To conserve battery or use your headphones when the battery is depleted, plug in the RemoteTalk cable to use your headphones in wired mode.
Are you saying that the Fuel Gauge blinks when you plug the headphones in to charge, but you don't see the five solid lights showing the device is fully charged? Have you tried a different electrical outlet or a different micro USB cable? How long are you charging the headphones before unplugging them. It could take up to 2 hours for a full charge.
If the battery will not charge, you may need to have the headphones inspected. The resource below will get you in touch with Apple Support for your headphones. Click on the "Battery, Power, & Charging" link.
What’s happening with your Beats by Dre?
Take care.