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My phone will not send pics to non iPhone users all of a sudden.

I have a IPhone 7plus and all of a sudden today it will not send pics to non iPhone contacts??

Posted on Mar 28, 2018 4:18 PM

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Question marked as Best reply

Posted on Mar 28, 2018 5:28 PM

Hi,


If you are sending photos to Apple users, then they get sent as iMessages. However, if you are sending to non-Apple users, then it gets sent using your cellular data plan. First, you need to go to your iPhone Settings, Messages, and makes sure MMS is turned on. Secondly, you need to check with your carrier that your plan includes MMS messaging. Some carriers do not support it. You don't have this problem when sending to Apple users because photos can get sent as iMessages. If you cannot text pictures, then this is likely a carrier issue, and not an Apple device issue.


See this article: If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support.


Regards,


Sheldon

1 reply
Question marked as Best reply

Mar 28, 2018 5:28 PM in response to paulafromnorthport

Hi,


If you are sending photos to Apple users, then they get sent as iMessages. However, if you are sending to non-Apple users, then it gets sent using your cellular data plan. First, you need to go to your iPhone Settings, Messages, and makes sure MMS is turned on. Secondly, you need to check with your carrier that your plan includes MMS messaging. Some carriers do not support it. You don't have this problem when sending to Apple users because photos can get sent as iMessages. If you cannot text pictures, then this is likely a carrier issue, and not an Apple device issue.


See this article: If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support.


Regards,


Sheldon

My phone will not send pics to non iPhone users all of a sudden.

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