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my photos all show the exclamation mark and so i let them download. but they all come out extremely blurry.

my photos all show the exclamation mark and so i let them download. but they all come out extremely blurry.

Posted on Mar 29, 2018 4:41 PM

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Question marked as Best reply

Posted on Mar 30, 2018 2:59 PM

gracefromhermosa,


It seems like you have low-res versions of your photos on your phone to save space. The high-res version will be available in the cloud.


To check, go to Settings > your-name-apple-id > iCloud > Photos. Is "Optimize iPhone Storage" checked?


https://support.apple.com/en-ca/explore/taking-managing-photos


iCloud Photo Library


Good luck.

1 reply
Question marked as Best reply

Mar 30, 2018 2:59 PM in response to gracefromhermosa

gracefromhermosa,


It seems like you have low-res versions of your photos on your phone to save space. The high-res version will be available in the cloud.


To check, go to Settings > your-name-apple-id > iCloud > Photos. Is "Optimize iPhone Storage" checked?


https://support.apple.com/en-ca/explore/taking-managing-photos


iCloud Photo Library


Good luck.

my photos all show the exclamation mark and so i let them download. but they all come out extremely blurry.

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