Homepod pausing music

I’ve been having this problem as well, and I found a “solution” in the form of using Apple Music as opposed to Spotify. Now works uninterrupted. Certainly not an ideal solution, but seems to work for me.

Could the song be the first track of an album with the same name? Did you explicitly say "Hey Siri, play the song X by Y"?

tt2

I am experiencing the exact same issue!

It happens while playing an album or a playlist directly from the homepod or using AirPlay.

Extremely annoying, also can confirm that this issue pre dates the 11.3 update.

The engineers wanted some more info on the types of music I was playing when it happens. Hope to get an update soon. Have had a 1h playlist on and so far it’s had to be resumed 3 times. Very inconvenient and not good.

Hello Folks...you are not alone. I am experiencing the same problem on three HomePods!

Big investment, Bigger disappointment.

Hope to speak with Lydia senior tech today at 5 pm EST again about this.

All three worked fine for the first three weeks (got them in Feb) then my wife and I went to our cottage for a week, came back to all this malfunction. Today the HomePod won't even create a playlist of similar songs when asked to do so.

Hi Bruce,

bad Apple advisor advice.

I just upgraded to a to a kick-butt Linksys Velop 3node mesh system and we are getting consistent throughput of 170 megabits throughout three floor levels and the fourth, being the garage where my wife and I work out and watch streaming tv getting around 160 megabits. Awesome system and all of our three HomePods are pausing or stopping and sometimes right in the middle of a song.

We wanted whole house music. We live and work from home and have smooth jazz playing 12 to 14 hours straight in background all day and night practically so this is not working for us now. I was also told incannot get my money back, so they better fix this soon we gave up our XM radio for this.

Well I've tried all sorts of suggestions that i've read thus far on this Tread and still no luck, still pauses every so often.

I have the latest Router ( BT one - UK ) I also have over 70MB per second, which is pretty fast I would say.

I use iTunes on my Mac Mini via 'Airplay' ( don't use any of my iOS devices ).

One other thing I have noticed, if I try and play a movie for example with the sound coming though the HP there is a lag, as in the Lip sync is out. Does anyone else have this little problem ?

Have reported the Airplay problem to Apple, I await a fix !! But I doubt it will come :-(

Steve

I would like Apple to respond here. I have been having a frustrating amount of pausing issues happening with my HomePod. Almost to the point of demanding my money back for such a inferior product. I do regret not going with Amazon’s line of products. I would have bought 15 total of the Hompods but now I want to get rid of the 1 that I have because of these issues.

Apple where the heck are you at?????????

UPDATE:

Interesting development:

I tried streaming Amazon Music using AirPlay from my iMac instead of my iPad to one HomePod and it played for about an hour before it just now stopped playing.

I checked my iMac browser and it shows that Amazon Music is still playing, it has not stopped or paused. The sound, though is not coming out as it is being streamed to the HomePod.

So, it appears, the HomePod itself is shutting things down as far as stopping music and pausing the music! Strange and serious.

~William

Hi Steve..wow, that seems like more than a bit of overkill on the part of the advisor to have you do all that!

Anyway, the problem is not isolated to just AirPlay streaming as when calling out an Apple Radio staion or a playlist in your account directly to the HomePod to down load and stream the problem still occurs.

Good luck, though...let us know how it turns out. Thanks for your input. ~William

That’s an interesting suggestion from the apple advisor. When I took my HomePod to the local apple store, the genius gave me a similar suggestion to my iPhone, i.e. reset my iPhone and set it up as a new device instead of restoring from backup, because he thought it was an issue with my iPhone rather than the HomePod. I did all that but unfortunately the problem persisted. So I’m convinced the issue is indeed with the HomePod. But I’m keen to find out whether this works out for you.

Hi, iboy,

I am really exasperated today. The “engineers” got back to my senior advisor with the diagnosis that there is something wrong with my iPhone’s configuration and she walked me through the interminable process of erasing the **** thing and setting it up as a new device. She didn’t tell me that I would have to re-download ALL of my playlists when I was done. Anyway, as I predicted, it didn’t work. I don’t know why they insist that everybody’s situation is different and so they can’t see a trend in everyone having difficulty with the HomePod, even with different set ups, bandwidths, etc. I finally told her I was done for the day and didn’t want to spend anymore time on it. This cost me almost an entire afternoon.

Bruce

Hey Bruce...wow...I feel your pain man. Not cool. Passing the buck.

My wife and I have such buyer's remorse now as we spent over a grand for three HomePods that basically are expensive "paperweights!"

And the fact, so I have been told, that we cannot return them for our money back as it is over one month (gosh, the problem didn't start rearing its ugly head until the one month period!) is a salt mine in the wound!

I wrote Nick, the editor of Mac Life magazine and he wrote back saying he is experiencing similar problems pausing and stopping but thought is was just a Wi-Fi glitch...I directed Nick to our community thread and he thanked me and is going to have the magazine look into this.

Does anyone know how to put together a class action lawsuit? I never thought I would ever say anything bad about an Apple product in my lifetime (I go way back to my college Mac SE with 20MB of RAM!) but this HomePod is terrible and useless...does sound great when it works, though. But, it doesn't work.

I am kicking myself as I just learned of the Songs One for $199...it is compatible with everything and soon later this year with AirPlay 2! I could have bought five Songs One's to fill more rooms in my house than the three HomePods I'm stuck with!

William

Thanks, William. I’m also a long time Apple booster, and an owner of a lot of Apple products. At least my HomePod Works well with Siri, but I understand that you can’t run three HomePods at once from Siri.

Bru

Maybe I should try a longer trial with Siri, if you’re saying that the problem persists when you’re just using Siri. I’ve had it running successfully for more than an hour with Siri, but maybe I should try longer tests. I’d really like to use AirPlay, but…