ios 11.3 messed up my iPhone 6s microphone

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ios 11.3 messed up my iPhone 6s microphone

I’m having issues with my microphone. It actually happened when they pushed out the update, my mic would be staticky in phone calls and in apps such as Snapchat, an

I’m having issues with my microphone. It actually happened when they pushed out the update, my mic would be staticky in phone calls and in apps such as Snapchat, and voice memos, or sending a voice message in WhatsApp or a call through WhatsApp. It works perfectly fine on my camera app. Why is this happening and what will be done to fix this issue?

Posted on Mar 30, 2018 1:28 PM

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Answer 1

sterling r

Community Specialist

Mar 31, 2018 11:40 AM in response to alexusxo

Hello alexusxo,

It seems like you are having issues with the microphone on your device after a recent update. Good job on all the testing you've done. Please make sure that you have completed all the steps in the following article:

Get help with the microphones on your iPhone, iPad, and iPod touch

Get help

If you still have issues after testing the microphone on your device, try these steps:

Unplug any accessory plugged into the headset jack.

Avoid blocking the microphone and iSight mic with your fingers while holding the device or recording video.

Remove screen protectors, films, or cases that cover the microphone, iSight mic, or iPhone receiver.

Clear any debris from the microphones or iPhone receiver. Refer to the user guide for your device on microphone locations.

Restart your device.

Make sure you have the latest version of iOS.

If you've tried these steps and people still can't hear you on phone or FaceTime calls or Siri doesn’t hear your requests, contact Apple Support.

Regards.

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ios 11.3 messed up my iPhone 6s microphone

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