I have a broken charger,what do i do?

Hey guys,i have a broken charger.i’ve been using it for almost a year and it has never caused me any problems (that i know of) the outer layer is broken and i can see the wires.If i go to the apple store would they exchange it for a new one?And can anyone tell me what it can do to your iphone?

Posted on Mar 30, 2018 10:05 PM

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Posted on Mar 30, 2018 10:24 PM

alexanderh04 wrote:


If i go to the apple store would they exchange it for a new one?

I believe that will depend on several factors. Examples:

  • Was this charger supplied with your iPhone when you received it?
  • Did you receive the charger and iPhone brand new, in a factory-sealed box, within the last year?
  • Was there any user-caused damage to the charger?


I suggest bringing the charger (and your iPhone) to an Apple Store or Authorized Apple Service Center.


And I suggest not using a charger that has wires visible.

3 replies
Question marked as Top-ranking reply

Mar 30, 2018 10:24 PM in response to alexanderh04

alexanderh04 wrote:


If i go to the apple store would they exchange it for a new one?

I believe that will depend on several factors. Examples:

  • Was this charger supplied with your iPhone when you received it?
  • Did you receive the charger and iPhone brand new, in a factory-sealed box, within the last year?
  • Was there any user-caused damage to the charger?


I suggest bringing the charger (and your iPhone) to an Apple Store or Authorized Apple Service Center.


And I suggest not using a charger that has wires visible.

Apr 1, 2018 3:31 PM in response to sberman

I have stopped using it.The charger did come in a box with my iphone 6+ straight from Apple.In total i used that exact same charger for about 2 years.The first year it was in good condition but it slowly started tearing apart and it’s been torn for a year.I have the iphone 8+ now and i haven’t used the new charger that came with the box until about a week ago.But i also used the broken iphone charger with my iphone 8+.

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I have a broken charger,what do i do?

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