iTunes 12.7.4 Album Artwork Display

Hello, is anyone else having album artwork display issues under iTunes 12.7.4.76? Under Albums view not all of my album art thumbnails are displaying. I tried deleting the artwork cache but I am still having the same problem. The artwork appears to still be imbedded in the file, but it won't display. It's probably a bug and I have sent a report but I want to see if anyone else is having the same issue?

Posted on Mar 31, 2018 5:24 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 1, 2018 9:18 AM

It seems to be a problem with cover art that does not have a exact square resolution.


Artwork with a resolution of 600x600 or 1400x1400 is displayed fine. Artwork with a resolution of 703x630 is not displayed, even though it is artwork from the iTunes store.


Switching from album display to artist display and back solves the issue and makes the artwork displayed, so does scrolling up and down and waiting some time.


It's a bug in iTunes 12.7.4 as all artwork was displayed fine in the previous iTunes version.


I hope a fix will be delivered soon.

94 replies

Apr 11, 2018 5:10 PM in response to Fortang

Same behavior here, quite annoying. Seems Apple's quality level is decreasing in every new version, no quality control seems to be involve as every new Apple's software version ( from the different OS to the apps ) is full of new bugs and previous one many times are not resolved. May be after 20 years is time to move away to a more serious platform.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iTunes 12.7.4 Album Artwork Display

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.