Level 1

42 points

safari doesn't display facebook correctly

After the 10.13.4 update last week, Safari doesn't show Facebook timeline correctly. Groups and pages show correctly. His is with multiple FB accounts.

Timeline shows top entry and one suggested post. After is shows "More Stories", clicking this does nothing.

FB on Chrome displays fine.

FB in Safari on iPad & iPhone displays fine.

FB on any browser on Windows displays fine.

I have:

Cleared cache - several times

Cleared History - several times

Rebooted after clearing cache and history.

Reported this to Facebook.

anyone with any ideas?

Thanks!

MacBook Pro with Retina display, macOS High Sierra (10.13.4)

Posted on Apr 2, 2018 4:52 AM

Top-ranking reply

dominic23

Level 10

84,018 points

Posted on May 7, 2018 10:40 AM

Safari > Preferences > Extensions

Uncheck the box beside Dashlane in the sidebar.

Turnoff or uninstall extensions

Section: Manage your extensions: https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac

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Similar questions

50 replies

Mista2

Level 1

65 points

Jul 31, 2018 1:24 AM in response to Mista2

Ive replaced AdBlock with AdBlock Ultimate 1.9.3 for now, and logged a support ticket with AdBlock. So many extensions just called AdBlock something..... Annoying names.

Aug 5, 2018 9:22 AM in response to ivorytickler8888

Turning off AdBlock fixed the problem, but I don't want to run Safari without AdBlock. There's a reason I downloaded that extension in the first place! I've never even downloaded Dashlane Any other fixes known?

ceisen

Level 1

14 points

Aug 6, 2018 1:02 PM in response to BrianInBS

I'm having this same problem. Facebook seems to have recently suggested that I go into Safari's Develop menu > User Agent and set the User Agent to Safari 11.1.2. I noted that User Agent had set my Safari to the Default. I reset it and went to Safari preferences > Privacy > Manage Website Data and cleared the Facebook entry. There was a transient effect, but very quickly Facebook would only load one item again. Of note, Facebook is working perfectly on my iPad running iOS 11.4.1

wshelley

Level 1

4 points

May 24, 2018 12:25 PM in response to Eli Sherer

Yes, their website states that they're aware of it and working on it.

Nov 3, 2018 5:49 PM in response to BrianInBS

There are NO plugins at all in mine. Since upgrading to Safari 12.0.1 (I run OS X 10.12.6) Facebook's "Top Stories" works fine but "Most Recent" does not. As I scroll down, after 8 or 10 posts, it keeps reloading the first stories. If I stop scrolling, it keeps jumping back and forth and reloading the first post it goes blank and then reloads the same one again.

This is happening on both my iMac also running OS X 10.12.6 and Safari 12.0.1.

For what it's worth, "Most Recent" works fine on my iPad running the latest iOS.

BrianInBS Author

Level 1

42 points

Apr 8, 2018 10:00 AM in response to ZigUnderground

For anyone who comes across this in the future..

For me this turned out to be the Dashlane Safari plugin causing the problem.

Once I disabled this plug in everything went back to normal.

Aug 4, 2018 11:36 PM in response to Mitch Stone

https://www.newsfeedsmartapps.com

Apr 8, 2018 5:44 AM in response to BrianInBS

Plus 1 to this - most websites are fine but facebook is doing weird things, just last couple of weeks. Only 2 stories in timeline, searched pages revert to facebook default page after selecting search result.

Chrome works fine.

BalesPDX

Level 1

4 points

Aug 2, 2018 10:56 AM in response to BrianInBS

I have all plug-ins disabled, I have done all the suggested methods and Facebook still doesn't work for me. Is there something else I am missing? I don't have Dashlane, I do have AdBlock but it has been disabled for awhile now.

Apr 9, 2018 11:19 AM in response to BrianInBS

This fixed it for me! Thanks.

amacrae

Level 1

4 points

Apr 26, 2018 4:15 AM in response to BrianInBS

Thank you! Problem solved!

Ann2BC

Level 1

8 points

May 7, 2018 10:19 AM in response to BrianInBS

How do you disable the plug in?

May 8, 2018 10:23 PM in response to BrianInBS

Thank you, Brian. After weeks of troubleshooting everything else, this finally fixed my issue!

May 10, 2018 5:58 AM in response to BrianInBS

This fixed it for me ! Thanks for solution

May 10, 2018 7:28 AM in response to BrianInBS

This fixed my problem. Thank you!

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safari doesn't display facebook correctly