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How do I unlock my iCloud account without a trusted phone number

Unlocking an iCloud acct

Posted on Apr 3, 2018 5:07 AM

Reply
1 reply

Apr 4, 2018 9:27 AM in response to olabanke

Hey olabanke,

I understand you need to access your iCloud account and you're missing your trusted device. I'd love to help with this.

The article below has the steps we need:

If you can't sign in with two-step verification using your Apple ID - Apple Support

Specifically here:

If you lost the trusted device or phone number associated with your Apple ID

As long as you still have your Recovery Key and remember your Apple ID password, you can sign in and add a new trusted device or phone number to your account. You can also remove any devices you may have lost, sold, or given away.

  1. Go to your Apple ID account page and enter your Apple ID and password.
  2. On the Verify Your Identity screen, select "Can’t access your trusted devices?"
  3. In the pop-up window, enter your Recovery Key.
  4. Go to the Security section and click Edit.

Remove the device you no longer wish to use to verify your identity. If you have additional devices with Find My iPhone enabled, you can verify them as trusted devices. You can also add additional trusted phone numbers.

Cheers!

How do I unlock my iCloud account without a trusted phone number

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