Audio stops on airpods

One more update: Contacted apple customer support through their online chat, and after forgetting the airpods, reconnecting, and making sure I had the latest version of iOS they finally gave up and asked me to take both my phone and airpods into an apple store to be looked at.

I'll post another update once I've finished that to see what they say from the apple store, but from what people are saying here it still smells like an IOS 11.3 issue that needs to be fixed.

I also get sound glitches when connecting to other blue-tooth devices (like my car, or power-beats), but the sound always comes back after a few seconds in those cases. Airpods, it just doesn't come back at all.

Same here ,I even unpaired the AirPods in the Bluetooth lists before I did the update.I played about 5 songs on one album with only a couple of hesitations but the next album I have to disconnect and reconnect Bluetooth about 8 times ,if anything it got worse.During podcasts you can pause forward and back 15 seconds (or whatever your setting is) and then it play it will work again.However skipping tracks in music doesn’t fix issue.

Having the same problems described by others here - dropping sound while listening to Apple Music, garbled "underwater" sounds on call. Often seems to happen 30-60 seconds into the first song I listen to or a minute or so into a new phone call. Tried resetting phone and disconnecting/reconnecting Airpods but have not tried factory restore of the phone yet. I'm on an iPhone 7 with iOS 11.4 I can restore sound by taking both Airpods out and then putting them back in and restarting or by switching audio output to phone and then back to Airpods. It's very frustrating - I've started going back to my wired headset for important client calls because I can't trust the Airpods.

Same here. Switching output rod evict and back to Airpods is a workaround as well but still anno

I’ve done this and full restore without a backup. Both options work for a few days, even close to a week or so, eventually it goes back to messing up. Eventually CarPlay distorts and AirPods disconnect. The Only fix will be from Apple through iOS updates. Hope this works out for you.

Let's hope iOS 12 fixes it. I'm fairly sure it is a bug in iOS, not a problem with the AirPods. Because even when the sound goes silent I can still control the playback by double tapping the AirPods etc.

Been using airpods on iOS12 for a few weeks now and I don't want to jinx it but I haven't seen this problem happen once yet. The issue was definitely at least addressed if not entirely fixed because before I would rarely (if ever) go a full hour without having to do the workaround to get them to start playing again. Fingers crossed.

Just restored, so far so good here. Fingers crossed it holds until iOS 12

Me too. I haven't seen the problem since I got iOS 12.

Ok, so just had it happen again with no other apps open outside of the Music app...

Seemed to occur a few moments after I put my phone down after looking at it. Perhaps it has to do with some program that gets triggered when the screen shuts off automatically?

With how frequently this is occurring now it's starting to get highly annoying.

One more update from my end: I seem to see this happen more frequently when I have my iPhone 6s plugged in (charging). When it's just in my pocket I don't seem to see this as often (if at all), but the moment I plug my phone in to charge and it brings up the charging screen then shuts off the sound will disappear on the Air pods.

I notice that when I have my phone connected to my vehicle's blue-tooth I get a similar temporary glitch when the screen shuts off (no sound for a few moments), but it always comes back. Air pods it doesn't come back.

I have this feeling too. Many times it seems to happen after I touch my iPhone and then put it back down on the desk locking the screen. After a few seconds audio stops but the music is still playing and I realized I can still control playback using double taps on the earbuds. But it could also happen just like right now when I was having a walk, I touched my phone (like change the album to play) then lock screen and put in pocket. A few seconds later audio goes silent.

I managed to narrow It down two possibilities.

1) The AirPods are on some sort of always listening function so that it can hear a user say “Hey Siri” followed by the command. This kicks on more frequently when a EMS siren is on. “Hey Siri” never works so it can’t be that. I live in NYC so lots of Interfearing sounds seem to cause this to happen. Unless it’s just a conincidence of 2 and the environment sound stop hey airy from functioning correctly.

2) the data on the carrier network is so **** slow in the particular area you are that the audio streaming into your device is not buffering fast enough. I pay for unlimited data and it shouldn’t be capped as I don’t over use that much data. But still I greatly suspect this since carriers have the tech to make the data connection speed variable.

I have this exact problem on my iPhone 7. I've forgotten and repaired them several times. I don't notice and patterns as to when the issue occurs. Seems pretty random. So frustrating.

This is happening to me - first time I’ve ever used my AirPods. Restarting fixes it, but hardly acceptable. iOS 11.4.1

What happened to quality control at Apple??!