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Why is there no “cancel subscription” button for my Apple Music?

I am wanting to stop using Apple Music, I followed instructions to do this and so found that I have no “cancel subscription” button at the bottom, only prices for another subscription plan.

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Posted on Apr 5, 2018 11:08 PM

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Question marked as Top-ranking reply

Posted on Apr 6, 2018 4:02 PM

It states at the top: “Expires 14 April 2018”

That means you already pressed the Cancel button.


Since you already seams to have pressed it it will only show the options to re-subscribe.

You can’t cancel something you marked for cancelation already.


To be sure you are seeing the correct info, press your email address and press logout and sign back in to update your information if you believe it’s showing wrong, but I’m pretty certain you won’t see a change since it clearly states you makes your sub for cancelation.


(Note the service does not end straight away in the same day and minute you hit cancelation button)

4 replies
Question marked as Top-ranking reply

Apr 6, 2018 4:02 PM in response to Jesssinton

It states at the top: “Expires 14 April 2018”

That means you already pressed the Cancel button.


Since you already seams to have pressed it it will only show the options to re-subscribe.

You can’t cancel something you marked for cancelation already.


To be sure you are seeing the correct info, press your email address and press logout and sign back in to update your information if you believe it’s showing wrong, but I’m pretty certain you won’t see a change since it clearly states you makes your sub for cancelation.


(Note the service does not end straight away in the same day and minute you hit cancelation button)

Why is there no “cancel subscription” button for my Apple Music?

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