I have an issue with hands free on my 2016 Hyundai Santa Fe. My iPhone 7 Plus successfully paired via bluetooth, but there is no sound from the speakers in my car during the phone calls. IOS version is 11.3. iPhone 4 with IOS 7.1 works well as many Androids.
iPhone 7 Plus, iOS 11.3
I suggest you ask the manufacturer the same question. There may be a fix or workaround.
Barry
My iPhone X with iOS 11.3 is working just fine in a 2017 Hyundai Elantra, worked with my 2012 Sonata, and is working my my 2015 Mercedes-Benz, so I'm not sure it is an iOS bug.
Thanks, Barry!
Of course, I’ve call Hyundai and they gave me a file with an update to my ‘hands free’. Alas, nothing have changed. Androids and old iPhones work - new iPhones with iOS 11.3 don’t work.
Konst
Hi.
I have a 2006 Toyota Prius with Bluetooth (BT). It paired just fine with my Iphone5. Ive just treated myself to an Iphone 8+ but it cant see my car. I made some enquiries and the Iphone 5 uses Bluetooth version 4....the 8 uses version 5. I assume the car also uses 4 or it wouldnt have previously connected to the IP5. There is no Prius software update to BT5. Im told theres no way to set the IP8+ back to BT version 4. Anyone got a work round or all older cars will become incompatible to new phones as BT evolves into the future.
Hi,
In my case iPhone 7 Plus has BT 4.2. It connected to the ‘hands free’ very well. All works but I’ve got no sound in my speakers. Google Nexus 6p with Android 8.1 and BT 4.2 has FULL functionality. I don’t think there is problem with BT version. Probably iOS 11.3 has some bug.
Konstantin
Thanks to all who responded. The facts are as follows: let’s look at the full iPhone 7 Plus specifications on the Apple web site - Bluetooth 4.2. Hyundai Elantra and Sonata have Apple CarPlay. My 2016 Santa Fe have not and doesn’t work with my iPhone 7 Plus and with my wife’s same phone. Both with iOS 11.3. Last year everything worked.
A little more info: The IP8 does connect to Alexa. So I dont think 11.3 is the issue per se. I think 11.3 has not been programmed to see earlier versions of bluetooth version4. This could simply be an apple oversight or it may be policy to phase out earlier versions. Ill try to ask apple support and get back.
Ok, update: Spoke with apple and Toyota support. They both understood the problem but cant see how to overcome it via the phone or car ie you cant upgrade the car software or set the phone back to 11.2. He's agreed to raise the matter at their weekly tech meeting.....fingers crossed for 11.32 . However he suggested another way to work around. For around £15 you can buy a Bluetooth device that plugs into your car cigarette lighter...Radio BT adapter or sm fm transmitter. I will try this and see what happens. Hands free is too important to me to let this issue drop without a fight.
Well Derhh! me. Having wasted hours on this, phoning apple support, Toyota and Bluetooth device manufacturers, jabbering about the arcane differences between old/new versions of this and that ....Its now working perfectly !!!
Solution (well for me anyway) Under the Prius' telephones tab, it was showing Iphone (my old Iphone 5 I assume) When trying to set up the new IP8+ it was getting confused coz it also tries to register the new phone as Iphone as well. The solution was simply to delete all past phones from the Prius (as suggested elsewhere but not so easy to do) then go to the Bluetooth setting and hit Register. Bingo
Good luck to others.
AlanH
Or BT4.2 aint BT5 I guess.
My IP7+ connects just fine but there’s no sound. IP4 with iOS 7.1 works well. There’s a problem with BT sound.
Hyundai,hands,free,santa
