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I have bluetooth handsfree built in to my car (Audi A6) which was worked perfectly with both iPhone 5 and iPhone 6, the call sound quality was excellent. I got the iPhone X yesterday and the sound on phone calls is awful, really crackly with lots of interference. Can barely hear the caller on maximum car volume.
The car is still fine if I try the old phones.
This seems to have been an issue for a while now. Any solutions?
iPhone X, iOS 12
I have a TT mk3 and used an SE prior to the X, never had an issue with either, in fact the quality from X seems a little better, so I don’t believe it’s a hardware mismatch between systems that you are experiencing, more a setting mismatch.
You could try repairing by first selecting “Forget this Device” under the phones Bluetooth section (it’s the little i), but in addition also go into the Audi settings and remove any reference to you phone as well, just to make sure everything is cleared out.
I’ve also read it’s best to turn the Bluetooth audio fully up to max on the phone and then regulate the overall level via the cars volume control, if I had to guess I would think your issue is volume related so this might be the first thing to try.
Hope the above helps.
I have a TT mk3 and used an SE prior to the X, never had an issue with either, in fact the quality from X seems a little better, so I don’t believe it’s a hardware mismatch between systems that you are experiencing, more a setting mismatch.
You could try repairing by first selecting “Forget this Device” under the phones Bluetooth section (it’s the little i), but in addition also go into the Audi settings and remove any reference to you phone as well, just to make sure everything is cleared out.
I’ve also read it’s best to turn the Bluetooth audio fully up to max on the phone and then regulate the overall level via the cars volume control, if I had to guess I would think your issue is volume related so this might be the first thing to try.
Hope the above helps.
I can't really think of anything else to try, but these articles may help (fixes for earlier iOS's still might work on yours, so still worth a read in my view).
Thanks for your reply and guidance. I’ve just updated the IOS tonight to 12.1 so I’m really hoping that it will be the resolution to my bad sound interference over bt hands free. I will see how it is over the next few days...fingers crossed.
Removing and re-adding the bluetooth devices and turning the phone volume up to full seems to have done the trick. Thank you!!
Your welcome.
This hasn’t fixed my issue which sounds very similar. The issue only began roughly since the iOS 13 update
iPhone X poor call sound with bluetooth in car
