iPhone mail Breaking News Alerts, mischief?

About 2 weeks ago I started getting junk mail that appears under a heading at the bottom of my Mail. It's in the light grey background just like my iCLOUD Mail and the other heading for my GMAIL. Its heading is BREAKING NEW ALERTS.


It only contains junk. It has nothing to do with news. The sender address is always the same as the recipient so I cannot tell if this is coming into my iCloud mail or my Gmail. Sender names like Sandwich Recipe Chicken Salad, and Makers K-Cup Coffee are used. I tried forwarding one of them to a friend for study and couldn't, I received a message "Cannot Send Mail, a copy has been placed in your Outbox. The recipient "the email address I was attempting to forward to appears here (LLL@me.com for instance)" was rejected by the server because it doe not allow relaying.


When there are new unread messages in the Breaking News Alerts, there is no indication mail is in the icloud or gmail. I can only trash these messages as there is no option to do anything other than trash, and this works. When I do trash these they don't appear in the combined Trash folder when All Inboxes is selected. If I go to Edit mailboxes there is no option to deselect Breaking News Alerts. I've attempted to create rules to delete these messages but that does nothing.


This doesn't occur on my Mac's mail.


I found a Breaking News Alerts in Settings/Notifications and everything there is turned off.


This is really annoying. I showed it to 2 other iphone users who are pretty savvy and they couldn't figure it out either. They both suggested taking it to a Apple store Genius. I live in a small town and that's not very convenient but I'll have to make a trip to a store if I cannot get help here.

iPhone 7, iOS 11.3

Posted on Apr 7, 2018 12:29 PM

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Posted on Apr 7, 2018 1:56 PM

If you look at Settings > General, do you see a "profile"?


It sounds like a profile was installed. Profiles often are used to create a mailbox in iOS Mail that can't be removed until you first remove that profile.

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3 replies

Apr 7, 2018 2:52 PM in response to TimQ

You're welcome.


To be clear though... you must have accepted both profiles. They can't install themselves. The language used may have been less than crystal clear, but they got your approval. You are correct in that they don't explain how they do this, but profiles is a common way.


My point is to be cautious whenever selecting YES, OK, NEXT etc. in dialog boxes.


The most common profiles I see installed this way are about getting coupons, discounts and weather.

Apr 7, 2018 2:39 PM in response to LACAllen

Yes I do have two profiles, one of which I unknowingly allowed when I installed an app from Time Warner WIFI to use their hotspots.

I never understood any "profiles" would be installed and I'll accept that if Time Warner told me this would be done to utilize their app I would have accepted. But this other profile is intrusive and I deleted both. I don't need Time Warner's hotspots anyhow and now I don't trust them to boot.

Thank you for your help.

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iPhone mail Breaking News Alerts, mischief?

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