Help! Mac Pro with AMD FirePro D500 - Strange issue with monitor

Hi, I didn't know where else to post this so I'm gonna try my luck here.


I have a 2013 Mac Pro with a AMD FirePro D500 graphics card. My monitor is a Seiki Pro SM40UNP 40 inch, 4K display. Before the Seiki, I had an LG 34UC97 Ultra-wide display.


There's something I'm noticing on the Seiki that I didn't on the LG. The Seiki is set to 3840 x 2160. Please bear with me as I don't know all the technical terms. When I'm working, sometimes I'll see the dots/pixels on the screen for a split second. This happens all day long. The dots/pixels are extremely tiny and I don't always see them, but it's such an annoyance. I don't know how to fix this problem and I'm surprised Seiki would have released something like this.


I'm using a 15 foot DisplayPort cable. On the Mac Pro, I have the DisplayPort cable connected to a Cable Matters adapter DisplayPort to Mini DisplayPort.


I know the LG is an IPS display and the Seiki is not. Does anyone know what's going on and if there's a way to fix this?


I posted a picture and dots/pixels look similar to that.


Any help would be truly appreciated.


Thanks!


User uploaded file

Mac Pro, macOS High Sierra (10.13), null

Posted on Apr 8, 2018 1:35 PM

Reply

Similar questions

5 replies

Apr 8, 2018 4:26 PM in response to Grant Bennet-Alder

Thanks for that, Grant. I'm currently using a 15 foot DisplayPort to DisplayPort which is capable of 3840 x 2160. Here's the link.


https://www.amazon.com/Cable-Matters-Gold-Plated-DisplayPort/dp/B06Y1QP9FV/ref=s r_1_1_sspa?ie=UTF8&qid=1523229722&sr=8-1…


On the Mac Pro, I have the Mini DisplayPort to DisplayPort pictured above from Cable Matters.


I tried looking for Active Mini DisplayPort to DisplayPort but can't find any. It seems all of them are passive cables. The only thing available is the booster.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Help! Mac Pro with AMD FirePro D500 - Strange issue with monitor

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.