Extensions won't load in High Sierra 10.13.4

EtreCheck version: 4.1.4 (4A203)

Report generated: 2018-04-09 10:14:30

Download EtreCheck from https://etrecheck.com

Runtime: 3:59

Performance: Good

Problem: No problem - just checking

Description:

high sierra malfunctioning

Major Issues: None

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Apps crashing- There have been numerous app crashes.

Clean up- There are orphan files that could be removed.

Unsigned files- There is unsigned software installed. They appear to be legitimate but should be reviewed.

32-bit Apps- This machine has 32-bits apps that may have problems in the future.

Hardware Information:

MacBook Air (13-inch, Mid 2013)

MacBook Air Model: MacBookAir6,2

1 1.3 GHz Intel Core i5 (i5-4250U) CPU: 2-core

4 GB RAMNot upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 ok

BANK 1/DIMM0

2 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 553

Video Information:

Intel HD Graphics 5000 - VRAM: 1536 MB

Color LCD 1440 x 900

Drives:

disk0 - APPLE SSD SD0256F 251.00 GB (Solid State - TRIM: Yes)

Internal PCI 5.0 GT/s x2 Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 250.79 GB

disk1s1 - Macintosh HD (APFS) 250.79 GB 77.50 GB

disk1s2 - Preboot (APFS) [APFS Preboot] 250.79 GB 21 MB

disk1s3 - Recovery (APFS) [Recovery] 250.79 GB 518 MB

disk1s4 - VM (APFS) [APFS VM] 250.79 GB 2.15 GB

Mounted Volumes:

disk1s1 - Macintosh HD 250.79 GB (170.47 GB free)

APFS

Mount point: /

Encrypted

disk1s4 - VM [APFS VM] 250.79 GB (170.47 GB free)

APFS

Mount point: /private/var/vm

Network:

Interface Bluetooth-Modem: Bluetooth DUN

Interface en3: iPhone

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

Interface bridge0: Thunderbolt Bridge

System Software:

macOS High Sierra 10.13.4 (17E199)

Time since boot: Less than an hour

System Load: 1.52 (1 min ago) 4.80 (5 min ago) 4.64 (15 min ago)

Security:

Unsigned Files:

Launchd: /Library/LaunchAgents/com.motorola.motohelper.plist

Executable: /Library/Application Support/Motorola Mobility/MotoHelper.app/Contents/Resources/MotoHelperDaemon

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist

Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGIN server

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.motorola.motohelperUpdater.plist

Executable: /Library/Application Support/Motorola Mobility/MotoHelper.app/Contents/Resources/REUpdater

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.seagate.TBDecorator.plist

Executable: /Library/Application Support/Seagate/TBLoopDriveParams

Details: Exact match found in the whitelist - probably OK

32-bit Applications:

17 32-bit apps

Kernel Extensions:

/System/Library/Extensions

[Not Loaded] MotMobileUSB.kext (1.2.2 - SDK 10.5)

[Not Loaded] Seagate Storage Driver.kext (5.1.1 (26439))

/System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns

[Not Loaded] MotMobileMS.kext (1.0.0 - SDK 10.5)

[Not Loaded] MotMobileMTP.kext (1.2.2 - SDK 10.5)

[Not Loaded] MotMobileUSBLAN.kext (1.2.2 - SDK 10.5)

[Not Loaded] MotMobileUSBLANMerge.kext (1.2.2 - SDK 10.5)

[Not Loaded] MotMobileUSBSwch.kext (1.2.2 - SDK 10.5)

/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

[Not Loaded] SeagateLeafPowSecDriver_10_4.kext (5.1.1 (26439))

[Not Loaded] SeagateLeafPowSecDriver_10_5.kext (5.1.1 (26439))

[Not Loaded] SeagateDriveIcons.kext (5.1.1 (26439))

System Launch Agents:

System Launch Daemons:

Launch Agents:

Launch Daemons:

User Launch Agents:

User Login Items:

iTunesHelper Application (Apple, Inc. - installed 2018-03-31)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Android File Transfer Agent Application

(~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

Internet Plug-ins:

AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-02-24)

FlashPlayer-10.6: 29.0.0.113 (installed 2018-03-13)

QuickTime Plugin: 7.7.3 (installed 2018-03-27)

AdobePDFViewer: 18.011.20038 (installed 2018-02-24)

Flash Player: 29.0.0.113 (installed 2018-03-13)

JavaAppletPlugin: Java 8 Update 151 build 12 (installed 2017-10-27)

User Internet Plug-ins:

NPRoblox: 1, 2, 8, 25 (installed 2017-02-13)

Safari Extensions:

3rd Party Preference Panes:

Flash Player (installed 2018-02-23)

Java (installed 2017-10-27)

Seagate Dashboard for Mac OSX (installed 2017-08-03)

Time Machine:

Skip System Files: No

Mobile backups:

Auto backup: Yes

Volumes being backed up:

Macintosh HD: Disk size: 250.79 GB - Disk used: 80.32 GB

Destinations:

a****1 [Local] (Last used)

Total size: 1.51 TB

Total number of backups: 11

Oldest backup: 2017-01-05 12:05:16

Last backup: 2018-03-19 14:12:04

Top Processes by CPU:

Top Processes by Memory:

Top Processes by Network Use:

Top Processes by Energy Use:

Virtual Memory Information:

Clean up:

/Library/LaunchDaemons/com.motorola-mobility.mmcfgd.plist

/Library/Application Support/Motorola Mobility/MotNetConfig/mmcfgd

Executable not found

/Library/LaunchAgents/com.motorola.MDMUpdater.plist

/Library/Application Support/Motorola Mobility/MotoHelper.app/Contents/Resources/MDMUpdater.app/Contents/MacOS/MDMUpd ater

Executable not found

Diagnostics Information (past 7 days):

2018-04-09 03:22:42 galileod Crash (6 times)

2018-04-03 08:23:32 com.apple.iCloudHelper Crash (once)

End of report

Used Easy Find and was able to find and eliminate a number of galileod and fitbit files, some password protected, so the computer is running better and no unexpected new loss of function as previously (so far).

I'm still unable to use extensions, however, and think this simply must be an issue with 10.13.4. I'll hope for an update from Apple on that one, as only one of my mail accounts in mail will connect and I find ads too distracting without ad block extension. I can access Duckduck go from website icon on desktop even if not default in Safari.

If you do come upon a fix to enable extensions, let me know, otherwise I'll check search support from time to time.

thanks

I couldn't find any galileod or fitbit files anywhere on the system with finder so I did the uninstall from the home page and my problems seem unchanged. I don't have a findallfiles type program but there is no fitbit on launchpad or anywhere else. Does Apple have hidden files, like Windows or any other way of tracking down elusive files?

thanks

I don't understand this or the risks, haven't tested it over time, and wouldn't therefore recommend, however for now eliminating keychain (and starting anew) has stopped Develop from blocking extensions and allowed restoration of wifi/mail accounts. This was, of course in addition to the other ideas so I don't want to rule out post hoc ergo propter hoc explanations.

thanks for all the help

even older guitarist than before I posted