I just moved from TX to AZ. My computer still thinks I'm in TX (Google maps, Apple maps, etc.) and therefore shows the incorrect time. Nothing I do fixes the issue.
What should I do?
MacBook Pro with Retina display, macOS High Sierra (10.13.3)
If you can't find your current location on your Mac
- From the Apple menu, choose System Preferences > Security & Privacy > Privacy.
- Make sure that Enable Location Services is selected.
- Make sure that Maps can determine your location.
- Close the Security & Privacy window.
- Make sure that your Mac is connected to the Internet.
_accelerator_ wrote:
Thank you for the reply. However, none of those steps worked. My computer still thinks I am in Texas. What's next?
Did you bring the router with you from Texas? If so, the WiFi network may still be registered in Apple's database as Texas. As your Mac doesn't have a GPS chip, it gets its location from the WiFi network.
Sadly, I don't know of any good way to update the network. There have been some anecdotal reports that using an iPhone or iPad with Cellular on the network will help update it in Apple's system.
No - the router I had in Texas stayed in Texas (it was a rental from Spectrum). My new router is a rental from Cox here in Arizona. I do however have a Time Capsule that I used in TX and now in AZ. Could that be the issue? If so, how to I convince the Time Capsule of the new location?
Yes, I have played with the Date & Time settings. I can choose the time zone manually of course, but I would really like the computer to just know where it is so I can use the automatic time zone feature.
_accelerator_ wrote:
No - the router I had in Texas stayed in Texas (it was a rental from Spectrum). My new router is a rental from Cox here in Arizona. I do however have a Time Capsule that I used in TX and now in AZ. Could that be the issue? If so, how to I convince the Time Capsule of the new location?
Are you using the Time Capsule as your WiFi router? If so, I suppose it could be the issue. No, I don't know of any surefire way (other than time) to convince Apple's database you're somewhere else. Sorry.
y_p_w wrote:
Have you tried using public WiFi to get it to believe that it's in a different location? Take it to a cafe or restaurant with customer WiFi and maybe that will help.
Until it's connected to the home network. A Macbook gets it's location from the WiFi network it's currently connected to. If it connects to a network that's registered as being in Texas, it won't matter what network it was connected to a few hours earlier.
OK, I'm on public WiFi now and the computer shows the correct location. I'll go back home and try again. Hopefully it sticks, but I have the feeling that when I get back home it will think I'm in TX again.
Assuming it does still think I'm in TX once I get home, any ideas on what to do?
It will eventually get updated when your Router is no longer "seen" in the old location, and several different devices with GPS report it in its new location. It just take time to get updated in the databases.
If you are far off the street and your Router is not "seen" by passersby, I recommend you have a party, and invite your iPhone-owning friends over for a few hours.
IdrisSeabright wrote:
y_p_w wrote:
Have you tried using public WiFi to get it to believe that it's in a different location? Take it to a cafe or restaurant with customer WiFi and maybe that will help.
Until it's connected to the home network. A Macbook gets it's location from the WiFi network it's currently connected to. If it connects to a network that's registered as being in Texas, it won't matter what network it was connected to a few hours earlier.
Not sure why it would register as being in Texas with a new WiFi box provided in Arizona. I was thinking that perhaps the area (and the new box) wasn't mapped out in the location database and that it might need to be in a known location to change the automatic settings. Certainly the brand new box isn't likely to be mapped to any known location, unless it was reused and previously mapped to Texas.
>System Preferences>Date&Time>TimeZone> Automatic
Unlock the padlock. You can try unchecking the box Automatic
Thank you for the reply. However, none of those steps worked. My computer still thinks I am in Texas. What's next?
Have you tried using public WiFi to get it to believe that it's in a different location? Take it to a cafe or restaurant with customer WiFi and maybe that will help.
Good point. I'll try it anyway to see if it might help troubleshooting.
_accelerator_ wrote:
Good point. I'll try it anyway to see if it might help troubleshooting.
It certainly won't hurt.
Power cycle your modem/router, or/and log into your router configuration and see if there is a location setting set by your ISP that never got set to your home location.
Macbook Pro Incorrect Location
