Safari will not open after update

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Level 1

4 points

Safari will not open after update

Ok, here's the problem. I have a 15 inch Macbook Pro (late 2008) which, as I understand is no longer supported for an update to High Sierra. A few days ago my Macbook upgraded Safari (I guess to work better with Sierra) and now it will not open. I have gone on line and tried all the solutions offered like deleting various cookies, plists, etc. The problem is none of of the files listed exist in my preferences, library, or anywhere else. Anyone have any suggestions before I use time machine and go back in time to before the install? Is Apple really not going to support older macbooks? Mine works as well as it did when I first bought it (with new RAM and better memory). Thanks

MacBook Pro, 10.11.6 El Capitan

Posted on Apr 9, 2018 9:41 AM

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Answer 1

macjack

Level 10

111,242 points

Apr 9, 2018 9:47 AM in response to Carbfree

Just because it is no longer supported doesn't mean it won't continue to work well. It may mean you will not be able to update some apps or have the latest security features. But there are plenty of folks using a lot older hardware than yours.

For your Safari problems try:

Force Quit Safari ( command + option + esc keys). Then restart Safari holding the Shift key.

Turn off Safari extensions in Safari > Preferences > Extensions > un-checkmark all extensions.

Empty Caches. You can either choose Safari menu > Clear History Or, if you do not want to remove History go to Safari menu > Preferences > Advanced and check the “Show Develop Menu” in Menubar. Then, on that menu > “Empty Caches”.

See these Apple Support Topics for detailed advice:

If Safari is slow, stops responding, quits unexpectedly, or has other issues - Apple Support

If Safari doesn't load a page or webpage items are missing - Apple Support

Safari for Mac: If Safari can’t open a website

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Safari will not open after update

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