Activation lock problem

Hello, 2years ago a bought iPhone 6 from second hand and i used it for 2 years without any problems, logged in my apple id.

Now, when i want to set my phone as new,(because i bought a new one) phone just blocked and its associated with apple id of past owner.

How do i contact the past owner to delete it from his apple id? Email adress is hidden thanks for help

IMEI: 35**********189

Ios 11

[Personal Information Edited by Host]

Posted on Apr 9, 2018 2:44 PM

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Activation lock problem

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