Safari Spinning Beach Ball

Question

Level 1

18 points

Safari Spinning Beach Ball

I have a problem with the latest update I did to MacOS 10.13.4 and the Safari update to 11.1. When I am on a web site with a long page I get the spinning beach ball several times scrolling down the page. So I removed all extensions and internet plugins and still have the problem. If I log in as another user I don't have the problem. I also loaded Safari Technology Preview and it does not have the problem. I did not have this issue before the latest upgrade. Not really sure where to go from here unless I give up on Safari and just use Chrome which does not have the issue. Any ideas? What changes when I log on as another user? What to try.

I am using a 2010 iMac. OS 10.13.4

iMac, Mac OS X (10.7.5)

Posted on Apr 9, 2018 3:34 PM

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Answer 1

⚠️

Top-ranking reply

Eric Root

Level 10

684,927 points

Apr 9, 2018 7:29 PM in response to Mac-Tommy

Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items. Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library/Caches/com.apple.Safari/Cache.db and move it to the trash.

Will it work in the Safe Mode?

Safe Mode - About El Capitan also Sierra

Safe Mode Startup – El Capitan. also Sierra

If that doesn't work, try running this program in your normal user account , then copy and paste the output in a reply. The program was created by etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy Report” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

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Answer 2

Eric Root

Level 10

684,927 points

Apr 12, 2018 7:21 AM in response to Mac-Tommy

Try quitting Little Snitch and the Canon network scanner applications.

Most posters recommend not using cleaning programs. They can destroy normal computer operations.

CleanMyMac 2 uninstall

Check for any remaining associated files using these programs.

EasyFind – Spotlight Replacement

Find Any File

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Answer 3

Mac-Tommy Author

Level 1

18 points

Apr 11, 2018 2:32 PM in response to Eric Root

I ran it in safe mode and had the same problem with Safari. In fact it almost seemed worse in safe mode but maybe not. Got a long spinning beach ball just selecting a tab and had to wait 30 seconds for it to come back.

I did delete the caches but have not deleted the history as really want the history. So I was thing about going back to Safari 11.03 version. Not sure if I should try that or not.

As I said before the Safari Technology Preview works with out the problem so I am using it for the time being.

Reply

Answer 4

Eric Root

Level 10

684,927 points

Apr 11, 2018 5:45 PM in response to Mac-Tommy

Try running this program in your normal user account, then copy and paste the output in a reply. The program was created by etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy Report” and then paste into a reply. This will show what is running on your computer. No personal information is shown. You can run the report for free at least once, but if you run it several times, at some point it will ask you to pay a license fee.

Etrecheck – System Information

Reply

Answer 5

Mac-Tommy Author

Level 1

18 points

Apr 12, 2018 5:17 AM in response to Eric Root

Okay I ran the app and here is the report.

EtreCheck version: 4.1.4 (4A203)

Report generated: 2018-04-12 08:12:13

Download EtreCheck from https://etrecheck.com

Runtime: 3:37

Performance: Good

Problem: Other problem

Description:

Safari Beach Ball

Major Issues:

Anything that appears on this list needs immediate attention.

Hardware failure- Your machine shut down due to a hardware failure.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Kernel extensions blocked- There are blocked kernel extensions awaiting user approval.

Clean up- There are orphan files that could be removed.

Unsigned files- There is unsigned software installed. They appear to be legitimate but should be reviewed.

Vintage hardware- This machine may be considered vintage.

32-bit Apps- This machine has 32-bits apps that may have problems in the future.

Hardware Information:

iMac (27-inch, Mid 2010) - Vintage!

iMac Model: iMac11,3

1 2.93 GHz Intel Core i7 (i7) CPU: 4-core

16 GB RAMAt maximum

BANK 0/DIMM0

4 GB DDR3 1333 ok

BANK 1/DIMM0

4 GB DDR3 1333 ok

BANK 0/DIMM1

4 GB DDR3 1333 ok

BANK 1/DIMM1

4 GB DDR3 1333 ok

Video Information:

ATI Radeon HD 5750 - VRAM: 1024 MB

iMac 2560 x 1440

Drives:

disk0 - MKNSSDRE1TB 1.00 TB (Solid State - TRIM: Yes)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 1000.00 GB

disk1s1 - M**********D (APFS) 1000.00 GB 669.02 GB

disk1s2 - Preboot (APFS) [APFS Preboot] 1000.00 GB 21 MB

disk1s3 - Recovery (APFS) [Recovery] 1000.00 GB 518 MB

disk1s4 - VM (APFS) [APFS VM] 1000.00 GB 20 KB

disk2 - MICRONET FANTOM DRIVE 2.00 TB

External USB 480 Mbit/s

disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk2s2 - V*******B (Journaled HFS+) 2.00 TB

disk3 - PI-202US SATA/USB20 Drive 2.00 TB

External USB 480 Mbit/s

disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk3s2 - V******U (Journaled HFS+) 2.00 TB

disk4 - Western Digital Ext HDD 1021 2.00 TB

External USB 480 Mbit/s

disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk4s2 - T**********e (Journaled HFS+) 2.00 TB

Mounted Volumes:

disk1s1 - M**********D 1000.00 GB (330.35 GB free)

APFS

Mount point: /

disk1s4 - VM [APFS VM] 1000.00 GB (330.35 GB free)

APFS

Mount point: /private/var/vm

disk2s2 - V*******B 2.00 TB (835.86 GB free)

Journaled HFS+

Mount point: /Volumes/V*******B

disk3s2 - V******U 2.00 TB (645.47 GB free)

Journaled HFS+

Mount point: /Volumes/V******U

disk4s2 - T**********e 2.00 TB (1.19 TB free)

Journaled HFS+

Mount point: /Volumes/T**********e

Network:

Interface usbmodem24680241: USB Modem

Interface en0: Ethernet

One IPv4 address

Interface en5: iPad

Interface en4: iPhone

One IPv4 address

Interface fw0: FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

Interface en2: Bluetooth PAN

iCloud Quota: 44.90 GB available

System Software:

macOS High Sierra 10.13.4 (17E199)

Time since boot: About 14 hours

System Load: 1.90 (1 min ago) 1.30 (5 min ago) 0.91 (15 min ago)

Security:

System	Status
Gatekeeper	Mac App Store and identified developers
System Integrity Protection	Enabled

Unsigned Files:

Launchd: ~/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist

Executable: /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv