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Hi , i already add one app but i didnt buy it , and i find out later a receipt from i tunes ?

Hi , i already add one app but i didnt buy it , and i find out later a receipt from i tunes ?

Posted on Apr 10, 2018 5:41 AM

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Question marked as Top-ranking reply

Posted on Apr 10, 2018 7:40 AM

You've checked the purchase histories of all iTunes accounts linked to the card : See your purchase history in the iTunes Store on a Mac or PC - Apple Support ?


If it shows there but you didn't buy it, and if nobody else has access to the account and did it, change the account's password if you haven't already done so (What to do after you change your Apple ID email address or password - Apple Support) and contact iTunes Support : http://reportaproblem.apple.com or https://www.apple.com/emea/support/itunes/contact.html


If it doesn’t show on your account(s) (and if it isn’t : About payment card authorization holds in the iTunes Store - Apple Support) contact the card issuer

3 replies
Question marked as Top-ranking reply

Apr 10, 2018 7:40 AM in response to Hazimalshaikh

You've checked the purchase histories of all iTunes accounts linked to the card : See your purchase history in the iTunes Store on a Mac or PC - Apple Support ?


If it shows there but you didn't buy it, and if nobody else has access to the account and did it, change the account's password if you haven't already done so (What to do after you change your Apple ID email address or password - Apple Support) and contact iTunes Support : http://reportaproblem.apple.com or https://www.apple.com/emea/support/itunes/contact.html


If it doesn’t show on your account(s) (and if it isn’t : About payment card authorization holds in the iTunes Store - Apple Support) contact the card issuer

Hi , i already add one app but i didnt buy it , and i find out later a receipt from i tunes ?

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