iphone disabled, i know the passcode

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Level 1

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iphone disabled, i know the passcode

Hi,

My iphone 7 Plus (iOS 10.2) got disabled on its own after getting stuck after its storage got full (a wrong passcode was never enetered). I know my passcode and i have my icloud account, but i have only 5 gb of data backed up to icloud account. I can restore it but i want my data which wasnt backed up. My iphone wasnt synced to itunes before. If i didnt forget my passcode, and if my phone got disabled NOT because of many wrong passcode attempts, is it possible to unlock it, or recover data from it?

Posted on Apr 10, 2018 10:26 AM

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Answer 1

Top-ranking reply

KiltedTim

Level 10

205,998 points

Apr 10, 2018 10:28 AM in response to Usayy

Unfortunately, once it's disabled, your only option is to restore it. Anything that was not backed up already is gone.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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Answer 2

Usayy Author

Level 1

10 points

Apr 15, 2018 6:34 AM in response to KiltedTim

I didnt forget the passcode, and i just updated my phone perfectly (from iOS 10.2 to 11.3), BUT in the end (after software update finishes) it says phone is disabled so itunes cannot detect it. But while updating, it was connected and even the iphone serial number appeared on itunes. I should be asked to put in my passcode.

If apple phones r getting disabled for no reason, and gets my data lost, this is more unreliable.

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iphone disabled, i know the passcode

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