Apple Music won't play songs - "Not playing"

hi,

I had the same problem

I force reseting my phone by:

Settings > General > Reset > Erase All Content and Settings

I backed up my phone via iCloud right before.

When the phone reseted, I chose back up via iCloud and now my phone looks exactly the same as it did before, and apple music is playing. It takes some time but worth it!

Hopefully everyone has downloaded 12.01 to fix this issue. It happened to me as well after the 12 update but the new patch fixed it.

My phone was doing this exact same thing and I just updated to the latest update (12.0.1) and it fixed the problem. Now my music works and can play songs. Hope this helps!

I had it on 12.0 until I signed out of iTunes and Apple Music. Restarted phone. Signed back in to iTunes and Apple Music. And I’m back in business!

I had the same issue, turned one cellular data to stream music and now I’m able to listen to all playlists

Logging off ITunes and then logging in with my wife’s account, then logging off and back with my account worked!!!! Thank you!!!!

I've found an solution for this problem, too...

I've found the app "Decipher Acitvity Transer" for MacOS via google. This app costs 30$, but I has the possibility to modify iTunes backups, so that I can save all app data and health data without the settings of the iPhone (Apple ID, Apple Music, etc.).

This solution worked very well for me, but it's very poor that the Apple support doesn't have any solution for this problem. Very poor!

Make sure you're in your "home" iTunes store. My husband had this problem today, turned out he'd somehow switched to the US store, when his "native" one is Russia. Switched him back, and all his music magically reappeared 🙂.

To check your store tap Settings > [your name] > iTunes & App Store > [your Apple ID] > View Apple ID > Country/Region.

U ready to thank me 😁

Change your app stores back to your country.

Thanks so much, all of a sudden my music wouldn’t play, changed country now all good. I don’t know how the country changed. But thanks any

My specific problem seems to be fixed on the tracks where I was experiencing it.

When I spoke to Apple, I gave them a list of 7 tracks where I could play on Apple Music on my MacBook but couldn't play on my iPhone.
Therefore we knew the problem was iOS specific.

I don't know what they did but they followed up with me and fixed those tracks somehow.

Have you tried asking them to look at the specific tracks you have a problem with?

Hi there, I found this thread while searching about this issue since I'm having the same thing happening.

That's a pretty terrible solution, since you basically lose all your data just to be able to play music with Apple Music again.

Is there really no other solution? No one else has had any luck with anything else? I've tried so many things and have not been able to get this to work either, except to setup my phone as new again. This is pretty ridiculous.

Ok, just did a fresh install of 11.4.3 beta, installed as new phone (didn't restore from backup). Apple Music works fine now. Now I'm restoring from backup to see what happens. I'm pretty sure I know the answer to this one.

1/18/2019 - Tried all other solutions to get Apple Music working on my iPhone this worked. Logging out of my iTunes account and logging back in.

Had same problem of not playing any songs not downloaded to my phone, the "not playing" issue, and when trying to play a playlist, the phone would shuffle through each song and try to play for one second, but would not actually play music.

I signed out of iTunes and Apple Music, restarted my phone, signed back into iTunes and Apple Music. It’s working!