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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Once you're done, use these steps to set up your Apple Watch.
Set up your Apple Watch - Apple Support
Try restoring from your backup first to test for the issue. If the problem persists, try unpairing your watch again using the previous steps, then set it up as new to see if the issue continues.
Cheers.
Hi MoonJ,
First of all, thank you very much for you clear explanation on how I could solve the issue. However, after trying both of the options you suggested, the problem still isn’t solved. The watch still freezes at start up.
Guess I will have to visit an Apple store. Only thing is that the watch is not under Apple Support anymore, since it’s older than one year now. Or do you possibly have other suggestions?
Anyway, thanks again for your support!
Unfortunately, I can’t make use of Apple Support as the watch is older than one year.. Already tried getting Apple on the phone, but I had to pass the serial number on and then it said Apple Support doesn’t help with products over one year old unless you have the Apple Care package.
I let my AW being charged until battery is full for a while. This morning I didn't see the hanging issue despite trying to reboot many times. Didn't try the advice from MoonJ. yet.
Maybe you should contact Apple to see if they agree to repair your AW for a fee?
Your comment makes sense. It’s definitely a software problem, so I guess we just have to wait for the next update to solve it. It’s still really disturbing though.. For now, I’ll just leave my watch on instead of shutting it off daily before going to sleep.
Hello, I have the same problem, AW Stainless Steel (0.Generation) after updating to 4.3, before everything works fine. My hope was after releasing iOS 11.3.1, but no update for watch. I try everything > charge battery only to 90%... charge morning... nothing helps. Sometimes is day, that my AW start normally, some days I need about 5 times hard reset and about 30 minutes to start it up. In Premium Reseller iStyle (Czech Republic) say me, that i have to unpair and reset, but that's not help. Another solve was give AW to diagnosis, but 20$ for saying me, that's SW problem, is useless. So now only solve is wait for update? I already write to Apple thought my developer account (bug reporter) but only answer was, that's my problem is duplicate of another and they cancelled my report.
Have exactly the same issue with my similar watch especially after updating to the latest software.
I also have the hanging issues like most of the commenters on this blog for my AW3 and that also came up after the most recent update to 4.3.
Clearly an issue with the software. I really cant boot my 0-generation stainless steel premium watch. Need an immediate solution from Apple as this is too annoying.
See my comment in Does somebody else has problems after updating to 4.3?
same problem here...
Follow the advice offered by MoonJ. If that doesn't correct the problem make an appointment at an Apple Store to have a technician examine your device. Or contact Apple Support.
I have exactly the same problem as the OP. My AW3 was even freezing during the post-update stage! 😮
I'll try the advice of MoonJ. and come back to you guys soon.
Apple - Find Locations
Cheers.
Money is always an option. This happend right after I updated my watch to the latest version (4.3), so I’m pretty sure that software is causing the issue.
Hello, update is available, 4.3.1.
Thanks for the update.
Apple Watch boot freeze after 4.3 update
