Hello sir/madam help by refund iTunes

Dear Sir/Madam

I paid for a dating site called mate1 which charged me 17.99 dollars for one week subscription, I just used it for two days and got blocked by the site. I will need a refund of what ever I paid for thank you.

Posted on Apr 11, 2018 7:51 PM

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1 reply

Apr 11, 2018 8:14 PM in response to sowah

You must first cancel any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):


View, change, or cancel your subscriptions [subscription automatic renewal] - https://support.apple.com/HT202039 - "Your membership or subscription might renew if you don't cancel your membership or subscription more than 24 hours before your renewal date." At this stage the renewal is considered a purchase. For a new subscription the sale is probably effective from when you first agree to subscribe. Canceling a subscription does not automatically start a refund since the existing subscription will normally continue until the end of its term and then just not renew.


If you wish a refund: Apple's terms of purchase in the USA are, "All Transactions are final" (https://www.apple.com/legal/internet-services/itunes/us/terms.html), but some countries have different laws so check terms for your country at: http://www.apple.com/legal/internet-services/itunes/. If sales are final then it is Apple's decision if they want to grant a refund. You can always ask, and people do get refunds on a case by case basis, but Apple can also say no. To request a refund:


Get help with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - https://support.apple.com/HT204084


To request a refund or: Report a Problem - http://reportaproblem.apple.com - "Sign In for help with iTunes purchases made in the last 90 days"


If a reporting a problem request is unsuccessful you can also try:


Other ways to contact iTunes Store Support:

https://www.apple.com/emea/support/itunes/contact.html

https://support.apple.com/country-selector/itunes

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Hello sir/madam help by refund iTunes

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