I have tried several times to add my debit card to my payment option so I can purchase Apps on store and stuffs on iTunes. But my payment option has always been declined and indicated as invalid. I need help pls to add my debit card. Thanks

Why is my payment option of adding a debit card to purchase stuffs in stores and iTunes being declined?

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Posted on Apr 11, 2018 7:59 PM

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Question marked as Top-ranking reply

Posted on Apr 11, 2018 8:03 PM

With Nigeria there seem to be issues about card acceptance:


https://discussions.apple.com/thread/7825328

Jan 2017


https://discussions.apple.com/thread/7824830

Feb 2017 -


https://discussions.apple.com/thread/8337658?answerId=33219855022#33219855022

March 2018


- Are you (still) using a valid payment method? --> Payment methods that you can use in the iTunes Store, App Store, and iBooks Store - https://support.apple.com/HT202631 (Discussions on this forum mention some countries do not accept debit cards, and even if they do some items cannot be purchased with debit cards. Prepaid cards may not work or may only work erratically.)


- If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store - https://support.apple.com/HT203005 - various reasons why payment method is declined.


- If this abruptly started happening try removing and re-entering your payment information - Change or remove your Apple ID payment information - https://support.apple.com/HT201266


- Do the name, address (all spelling, letter case and punctuation), and card numbers exactly match those you have entered? You didn't mis-type anything?


- You entered the 3 digit security code for the card? Correctly?


- The country for the bank and your address are the same as the iTunes Store country you are using?


- See the end of the document linked above for special measures that may be necessary for some cards, plus about contacting your financial institution to make sure your records match.


If you still have a problem contact Apple:

iTunes Store - Contact Us - https://www.apple.com/emea/support/itunes/contact.html

Worldwide iTunes support - https://support.apple.com/country-selector/itunes

1 reply
Question marked as Top-ranking reply

Apr 11, 2018 8:03 PM in response to samuelfromowo

With Nigeria there seem to be issues about card acceptance:


https://discussions.apple.com/thread/7825328

Jan 2017


https://discussions.apple.com/thread/7824830

Feb 2017 -


https://discussions.apple.com/thread/8337658?answerId=33219855022#33219855022

March 2018


- Are you (still) using a valid payment method? --> Payment methods that you can use in the iTunes Store, App Store, and iBooks Store - https://support.apple.com/HT202631 (Discussions on this forum mention some countries do not accept debit cards, and even if they do some items cannot be purchased with debit cards. Prepaid cards may not work or may only work erratically.)


- If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store - https://support.apple.com/HT203005 - various reasons why payment method is declined.


- If this abruptly started happening try removing and re-entering your payment information - Change or remove your Apple ID payment information - https://support.apple.com/HT201266


- Do the name, address (all spelling, letter case and punctuation), and card numbers exactly match those you have entered? You didn't mis-type anything?


- You entered the 3 digit security code for the card? Correctly?


- The country for the bank and your address are the same as the iTunes Store country you are using?


- See the end of the document linked above for special measures that may be necessary for some cards, plus about contacting your financial institution to make sure your records match.


If you still have a problem contact Apple:

iTunes Store - Contact Us - https://www.apple.com/emea/support/itunes/contact.html

Worldwide iTunes support - https://support.apple.com/country-selector/itunes

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I have tried several times to add my debit card to my payment option so I can purchase Apps on store and stuffs on iTunes. But my payment option has always been declined and indicated as invalid. I need help pls to add my debit card. Thanks

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