com.apple.osinstall error-1

Hi,


When I try to update and install macOS High Sierra 10.13.4 Update, I am met with the com.apple.osinstall error-1 every time I try restart/login.


The Mac is factory new, running for the first time.


Regards,


Jon

Posted on Apr 12, 2018 6:03 AM

Reply
15 replies

May 14, 2018 2:59 AM in response to MacParsons

Hi again,


Well actually for me I think I found the problem. Well atleast I think I did, because after that I was able to install the update. I found that I wasn’t able to install it while my ssd was encrypting. It was a pretty long process so I think that may be the reason why many people are having this problem. I don’t know why this is happening or is it related but for anyone experiencing this problem I would recommend waiting for the ssd to finish encrypting and then try again. Hope it will help someone

Apr 15, 2018 1:39 PM in response to MacParsons

Hello there! My girlfriend has the same problem right now, but she has a Macbook Pro 2013.

Anyway, we had the same problem, to bring back to your desktop turn off the macbook, and then you will be strat it again press "option" to turn the Toms Load screen. After you will have two toms, Macintosh HD, and macOS installer.

Choose the first one, and that it. But now I don't figure out what to do with UpDater next and am I need to start MacBook all the time like this, anyway, your data will be saved.

(ps sorry for English miss shots if any, from Russia with love)

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com.apple.osinstall error-1

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